Multiple customers reported incorrect orders and slow service, with some expressing frustration over rude staff interactions.
Product Availability
Frequent complaints about popular items being out of stock, particularly Reeses for blizzards, leading to customer dissatisfaction.
Staff Performance
While some reviews praised individual staff members for their friendliness and helpfulness, others noted a lack of training and professionalism among the team.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting clean facilities while others reported sticky floors and unclean tables.
Menu Limitations
Customers expressed disappointment over the limited menu options, particularly the absence of burgers at this location.
RJ
Ry Jo
Jan 4, 2026
1.0
I don't bother coming here anymore, for the 4th time in a few weeks I was told they do not have Reeses in stock for blizzards, they have them one day and then gone the next. its annoying cause this one is close by so I keep trying to see if it is back in stock and once again I am told they are out again.
I am done coming here, I will happily drive across town to get the blizzard flavor I want and not be told it is out of stock. plus the other one across town? blizzards are $2 cheaper almost.
also I ask for dr. pepper as a drink, twice I have gotten coke and one I have gotten root beer. so not only is the flavor of blizzard out of stock again but they can't get a drink order right.
coming here has become a waste of time im done.
DS
Darren Sage
Dec 22, 2025
1.0
If you go here just understand the employees do not know how to make the ice cream! Very simple process and they can’t get it right
GN
Gerald Nordholm
Dec 7, 2025
4.0
Cone was too skinny for $4.50
AM
Angelica Morales
Dec 6, 2025
5.0
I was that customer with the questions and coupons today 😅 Glenda took my order , did not make me feel annoying or too much. She answered my questions , price checked and added my coupon after I noticed I mentioned it a little too late. She saw I chopped up the chicken tenders with my hands and mentioned next time to let them know so they can do it for us. I thought it was so sweet. The thoughts what counts and having great customer service isn't always easy to come by especially multitasking with so many customers .Thank you Glenda 😊
YP
Young Pablo
Nov 18, 2025
1.0
thezs placez are filed w segregation; n there doin blacklistin; theze places used to be filed with light ; n they were family oriented;