McDonald's

3.6
1060 reviews
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Business Details

112 AZ-264, Window Rock, AZ
86515, United States
(928) 871-5565
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
112 AZ-264, Window Rock, AZ
86515, United States

Hours

Reviews

3.6
1,060 reviews
5 stars
392
4 stars
233
3 stars
210
2 stars
80
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including incorrect orders, slow response times, and unhelpful staff.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect items.

Pricing Concerns

Many customers expressed dissatisfaction with high prices and perceived price gouging compared to other locations.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in restrooms and dining areas.

Mobile Ordering Problems

Customers faced consistent issues with the mobile app, including order cancellations and incorrect charges.
  • SR
    Sarah Robbin
    Oct 24, 2025
    5.0
    Food was hot and fast. It was also correct!
  • LN
    Loretta Nakai
    Oct 23, 2025
    5.0
    Very professional 👏 👌
  • RB
    Rin B
    Oct 21, 2025
    1.0
    Usually pretty good but last 2 visits the cokes were awful. Just had to toss em. Either they gave me diet or it might be mix is off, had a very chalky taste. One was def diet. Bleh🤢
  • JH
    Jaclyn Holtsoi
    Oct 4, 2025
    1.0
    Food don’t taste right - no flavor Won’t be eating here again -
  • FB
    Freddy B
    Oct 2, 2025
    4.0
    Original trip; gave me the wrong order. Half of my order was missing. So, check your bag before you leave! Return trip; the worker, didn't get name, understood and took care of my situation. This place is SLOW to serve the food, so stop in if you're not in a hurry. And be prepared to be ignored, and forced to use the kiosks. Even the managers will ignore you. Customer Service isn't their strong suit. Spend a good amount of money, and end up being for things, i.e, napkins, ketchup, sauce for nuggets, (and air if they charged for it), and getting charged extra. And if you go through the drive-thru for food, be ready to wait, longer if you go close to our after midnight.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Window Rock, AZ?

McDonald's in Window Rock, AZ is open from 5:00 AM to 12:00 AM Monday through Thursday, and extends until 1:00 AM on Friday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location provides drive-thru service daily from 5:00 AM to 12:00 AM.