McDonald's

3.6
4093 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
370 E Wickenburg Way, Wickenburg, AZ
85358, United States

Hours

Reviews

3.6
4,093 reviews
5 stars
1,532
4 stars
897
3 stars
773
2 stars
325
1 star
566

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food temperature and freshness, with some customers receiving cold or stale items.

Pricing Concerns

Numerous customers expressed dissatisfaction with high prices and perceived overcharging for menu items.

Cleanliness

While some customers noted clean restrooms and dining areas, others reported unsanitary conditions and maintenance issues.

Efficiency

Customers frequently commented on slow service and long wait times, especially during busy periods.
  • FR
    Fernando Rivera
    3 days ago
    1.0
    I ordered a coffee on the app for someone else to pick up. They waited in line and were given a Coke instead. After my friend told the staff that wasn’t what was ordered, they demanded a receipt, which should already be in their system for a mobile order. By the time I sent a screenshot of the order, my friend was in a hurry and had to leave without the coffee after waiting in line for nothing. This should have been simple but turned into a waste of time and my money. I also called the store four times to complain and no one answered.
  • CK
    Charlie Kotcher
    Dec 29, 2025
    3.0
    Kind of rude! Came in this morning for breakfast and the gal was helping a customer in front of us and then walked away without saying anything. Never even acknowledged us. After about a minute of being ignored at the counter I asked if there was someone who could take our order. The same lady was rude and yelled that she was the only one working the counter and had to serve food and take orders and told us we could use the kiosk. We didn’t want to use the kiosk! I understand being short staffed, but at least acknowledge the customers and let them know you’ll be back to take their order in a minute. Sheesh. Oh, the food was decent.
  • PC
    Pam Crisp
    Dec 28, 2025
    5.0
    Quick service using the self service kiosk in lobby. Took our tray outside and ate there so our dog could be with us
  • NN
    Nack
    Dec 26, 2025
    1.0
    Honestly one of the worst McDonald's I've been to. I've tried giving this place chance after chance and nothing changes. The managers who open the store are completely disrespectful she has told me they aren't open when they clearly have been open for 30+ minutes she overcharges and when you try to correct it she gets pissed and starts talking crap about the customers as they are leaving. Half the time my food isn't hot and anytime I try to use my code on the app it doesn't work and they make me feel like a inconvenience because I would like to use my points. It's gotten to the point I'd rather avoid going here if possible. If you have to deal with Brenda good luck she makes you feel like nothing but a inconvenience, and nuisance to her. I've checked other reviews and saw someone posted her picture to their review as well so clearly she isn't a people person and shouldn't be working here if she can't at least greet someone and try to make us feel valued as customers.
  • EG
    Efrain Guerrero
    Dec 5, 2025
    1.0
    To this McDonald’s that I will never-ever return to, has forgotten different parts of my meal on at least two separate occasions. Today the most recent being after ordering a couple mcchickens fries and a soda very simple I’d think I get back to my job to enjoy the last 8 minutes of my break and guess what no damn fries. Am I upset? Yes, am i surprised? No actually I was stupid enough to return because this has happened before just a week and a half ago. What an embarrassing location of the business, awful service, can’t bag fast food and don’t even ask them for ANY SAUCE they’d rather shut the place down that put a sauce in the bag. Never again will I visit this location and I’ll always swear to anyone that ask any other place 250 feet away would be better than the crap service and theft they are serving there

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 370 E Wickenburg Way?

McDonald's is open daily from 4:00 AM to 11:00 PM for regular dining.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 4:00 AM until midnight.