Safeway

4.4
1112 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 13380 E Mary Ann Cleveland Way, Vail, AZ. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (520) 526-7087. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
13380 E Mary Ann Cleveland Way, Vail, AZ
85641, United States

Hours

Reviews

4.4
1,112 reviews
5 stars
727
4 stars
237
3 stars
70
2 stars
28
1 star
50

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the store for being clean and well-organized.

Customer Service

While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service from some employees, particularly at the butcher and deli counters.

Pricing Issues

Several customers expressed concerns about high prices compared to competitors, with some feeling that sales and digital coupons were misleading or not honored.

Product Quality

Feedback on produce and bakery items was mixed; while some praised the quality, others reported issues with expired products and changes in bakery offerings.

Self-Checkout Experience

Many customers were frustrated with the reliance on self-checkout lanes, citing long wait times and difficulties in processing sales.
  • KK
    Kayemh
    Nov 4, 2025
    1.0
    Staff were not helpful at all. I ask about an item in the produce department and the first staff mumbled something to the effect they were putting items out. He didn’t offer to check in the back for the item. I ask another staff who had box’s of produce on a cart, but he did not have that item. He apologized but no assistance given. So much for going above and beyond not at this Safeway.
  • DM
    Daniela Moore
    Oct 29, 2025
    3.0
    Their produce always looks like it's gone bad and not a whole lot of selection for meat.Clean store, great pharmacy.
  • KS
    Kenneth Scott
    Oct 28, 2025
    5.0
    This is the best Safeway. The store is clean and organized. Sure the checkout staff at the register will consistently carry on their own conversation with the bagger and even complain about their work like you not standing there, but that's why we're replacing them with self-checkout. While the front of the house has poor customer service, the bakery in the back has the best customer service. They are so nice and helpful. The cakes are best! This store is out of my way for sure, I even have to drive past two other grocery stores (including another Safeway) but it's worth it if you want a beautiful cake.
  • MM
    Marie McGuire
    Oct 23, 2025
    5.0
    Clean store, friendly staff, it's a Signature store, so they have everything!
  • DB
    David Baker
    Oct 16, 2025
    1.0
    This used to be a nice store, not so much anymore. Half the time the Safeway app doesn't work at the registers, never works at the self check out, three months ago the fuel station no longer recognized my courtesy card which I'd had for 16 years, so no discount anymore at the pumps, when I talked to customer service it was a call center, to a lady I could barely understand, which offered no help. The shareholders may be happy, customers not so much.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!