Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unprofessional service, with many experiences of long wait times and incorrect orders.
Operational Issues
The location has been criticized for not adhering to advertised hours, often being closed when customers expect it to be open.
Food Quality
Several reviews mentioned cold or improperly prepared food, with frequent complaints about missing items in orders.
Cleanliness
While some customers noted cleanliness in the restaurant, others pointed out issues with trash and overall maintenance.
RR
Rebecca Robbins
1 day ago
5.0
I used a coupon , so very awesome, and paid for the extras. And I just want to show the picture of this beautiful frappe they gave me which they gave it to me how I asked in a larger cup was extra whipped cream and extra caramel on the top they made it perfect to order and exactly what I paid for and better. Just a lot of times people don't get it correctly they were like you know Bon Appetit perfect
KM
Kiara Mancha
Dec 31, 2025
1.0
Went to get breakfast with my family this morning. They got theirs and sat down. I sat at the little window and waited, about 10 minutes past finally somebody comes to me and tries to hand me a DoorDash order when I explained to them that I was not waiting on that order and I was waiting for my order he took my receipt and went to the kitchen and started frantically looking for it. Another five minutes past the same person comes up and handed me another DoorDash order. Explains to me that they’ve already sent out my food which I’ve been sitting there for the past 15 minutes waiting on my order obviously didn’t get my food. They tried to give me a hard time about getting my order that I just paid for and waited for it. I’m not usually one to complain but by the time I got my food my familys food was cold and my 2 burrito sausage meal breakfast was also cold with no cheese and also only came with one of the two burritos! Never seen a kitchen full of workers and no one helps. Will not be back to this location.
RR
Ryan
Dec 22, 2025
1.0
Horrible service.
EM
Eli mac
Dec 5, 2025
5.0
Thank you for the dinner with the Grinch event!
CC
ClapX
Nov 27, 2025
1.0
Update your hours if you’re going to be closed on Thanksgiving. You have a line of people in the drive-thru who don’t know it’s closed.
What are the hours of operation for McDonald's in Vail, AZ?
McDonald's in Vail, AZ is open 24 hours a day, 7 days a week.
When is the drive-through service available at this McDonald's location?
The drive-through is open 24 hours a day, every day of the week.
During what hours is McDonald's delivery service available?
Delivery is available every day from 5:00 AM to 11:30 PM.
What payment options does McDonald's accept at this location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's offer any mobile apps for ordering or deals?
Yes, you can order and get deals using the McDonald's App available on the Apple App Store and Google Play Store.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and complimentary WiFi.
Is this McDonald's location wheelchair accessible and child-friendly?
Yes, it has wheelchair accessible entrances, seating, restrooms, high chairs, and welcomes children.
Are there any grocery stores near this McDonald's?
Yes, Safeway grocery store and Safeway Fuel Station are nearby, which is convenient for combining errands.
What nearby restaurants could I visit along with McDonald's at this location?
Nearby options include Marco's Pizza, Subway, Taco Bell, ZENSHI Handcrafted Sushi, and Starbucks for coffee and snacks.
Are there any nearby healthcare facilities close to this McDonald's?
Yes, nearby healthcare facilities include Vail Valley Family Healthcare, Dentists of Vail, ApexNetwork Physical Therapy, and United Community Health Center.