Location.com logo
Brand Certified

McDonald's

2.6
(251 reviews)

Business Details

(520) 372-8524
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
13350 E Mary Ann Cleveland Way, Vail, AZ
85641, United States

Hours

Reviews

2.6
251 reviews
5 stars
61
4 stars
30
3 stars
27
2 stars
26
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a significant lack of efficiency and professionalism.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about missing items and poor attention to detail.

Cleanliness

While some customers noted that the restaurant was clean, others pointed out issues with garbage and overall maintenance.

Operational Hours

Multiple customers expressed frustration over inconsistent operating hours, particularly regarding the claim of being open 24 hours.
  • MS
    Mason Smith
    Feb 9, 2026
    1.0
    this mcdonald's sucks i didn't get my food 2 times in a row
  • AS
    Amanda Stangl
    Jan 28, 2026
    3.0
    I’ve given this McDonald’s multiple chances, but the experience rarely improves. The wait is almost always long, and the order is frequently wrong. Accuracy and speed are basic expectations for fast food, and this location struggles with both. Needs better organization and attention to detail.
  • SK
    Stuart Katz
    Jan 19, 2026
    4.0
    Chicken sandwiches were excellent. Fries on the other hand weren't. I should have sent them back as they were cool.
  • LR
    Layne Rushforth
    Jan 17, 2026
    4.0
    We ordered food on the app for table service. When we arrived, the app told us that our food was almost ready and would be at our table "in a few moments". The wait was close to 15 minutes. My egg McMuffin was barely warm and the cheese was cold. Everyone else was happy with their food (hotcakes and oatmeal).
  • JR
    Jaiden Rushforth
    Jan 17, 2026
    1.0
    I thought the Fruit and Maple Oatmeal would be flavorful but It was so Bland that the fruit was the thing that I would eat and to top that of the oatmeal was only partially cooked

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's in Vail, AZ?

McDonald's in Vail, AZ is open 24 hours a day, 7 days a week.

When is the drive-through service available at this McDonald's location?

The drive-through is open 24 hours a day, every day of the week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: