Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service.
Food Quality
Many customers expressed disappointment with food quality, citing cold meals, incorrect orders, and overpriced items.
Cleanliness
The establishment is generally noted for being clean, although some reviews mentioned issues with grease odors.
Pricing
Several customers found the prices to be high compared to other locations, with complaints about portion sizes and value for money.
Order Accuracy
There are frequent complaints about incorrect orders and issues with the accuracy of items received.
CR
Cecilia R. Romero
Feb 21, 2026
5.0
Always have great customer service, very friendly 👍
DH
Dee Hanson
Feb 14, 2026
4.0
The cappucino heath blizzard was great. The guy who took our order was nice. The tables were cleaned off. Plenty of parking. Nice store.
RH
R Hunt
Feb 7, 2026
4.0
The hot dog was really great. Interesting how the Dairy Queens have such different versions. This one doesn't have hamburgers but has hot dogs and chicken sandwiches. And while there is sign on the Interstate pointing this out, it is not very close to the interchange.
TG
Tisha Gora
Jan 31, 2026
1.0
Just left and will never go back. Such a rip off. They charge so much but give you these barbie size cups. Nothing but greed coming from this store is extremely obvious . The dairy queen by my parents actually have reasonable sizes. Don't go here unless you want 1 spoonful of icecream for $6.
AS
Amanda Stangl
Jan 28, 2026
5.0
This Dairy Queen often has long wait times, but the staff is friendly and provides good service. Orders are always accurate, which we really appreciate. With faster service, this location would be much better overall.
Does the Dairy Queen (Treat) location at 13160 E Colossal Cave Rd have drive-thru service?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering.
Is Dairy Queen (Treat) in Vail suitable for families and children?
Yes, the location is family-friendly, suitable for kids, and offers high chairs and outdoor seating.
Can I order Dairy Queen (Treat) items online for pickup at the Vail location?
Yes, you can place an online order for pickup through their official website.
What are the operating hours or is Dairy Queen (Treat) in Vail currently open?
Dairy Queen (Treat) in Vail is open; however, specific hours are not provided here.
How can I contact Dairy Queen (Treat) in Vail for more information or orders?
You can contact Dairy Queen (Treat) at 13160 E Colossal Cave Rd by phone at +1 520-762-0343.
Are there any nearby places where I can get a meal before or after visiting Dairy Queen (Treat)?
Yes, nearby dining options include Taco Giro Restaurant Mexican and Seafood, Arizona Pizza Company, Hot Stuff Pizza, and Montgomery's Grill & Saloon.
What nearby health or fitness facilities can I visit close to Dairy Queen (Treat) in Vail?
Nearby health and fitness options include The Pilates Station, Integra Dance Arts, and Wellness Station spa.
Where can I find pet grooming services near Dairy Queen (Treat) in Vail?
Bark N Bubbles offers pet grooming and pet services near Dairy Queen (Treat).
Are there any places nearby Dairy Queen (Treat) in Vail where I can run errands such as mailing packages or refueling my car?
Yes, nearby you can find the United States Postal Service for mailing and Chevron or Quik Mart for gas stations and convenience items.
Brand Certified Facts from Dairy Queen (Treat)
This information is certified by Dairy Queen (Treat) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: