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Dairy Queen (Treat)

4.3
(746 reviews)

Business Details

13160 E Colossal Cave Rd, Vail, AZ
85641-8970, United States
(520) 762-0343
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
13160 E Colossal Cave Rd, Vail, AZ
85641-8970, United States

Hours

Reviews

4.3
746 reviews
5 stars
467
4 stars
142
3 stars
58
2 stars
20
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly staff, others reported rude behavior and poor service.

Food Quality

Many customers expressed disappointment with food quality, citing cold meals, incorrect orders, and overpriced items.

Cleanliness

The establishment is generally noted for being clean, although some reviews mentioned issues with grease odors.

Pricing

Several customers found the prices to be high compared to other locations, with complaints about portion sizes and value for money.

Order Accuracy

There are frequent complaints about incorrect orders and issues with the accuracy of items received.
  • CR
    Cecilia R. Romero
    Feb 21, 2026
    5.0
    Always have great customer service, very friendly 👍
  • DH
    Dee Hanson
    Feb 14, 2026
    4.0
    The cappucino heath blizzard was great. The guy who took our order was nice. The tables were cleaned off. Plenty of parking. Nice store.
  • RH
    R Hunt
    Feb 7, 2026
    4.0
    The hot dog was really great. Interesting how the Dairy Queens have such different versions. This one doesn't have hamburgers but has hot dogs and chicken sandwiches. And while there is sign on the Interstate pointing this out, it is not very close to the interchange.
  • TG
    Tisha Gora
    Jan 31, 2026
    1.0
    Just left and will never go back. Such a rip off. They charge so much but give you these barbie size cups. Nothing but greed coming from this store is extremely obvious . The dairy queen by my parents actually have reasonable sizes. Don't go here unless you want 1 spoonful of icecream for $6.
  • AS
    Amanda Stangl
    Jan 28, 2026
    5.0
    This Dairy Queen often has long wait times, but the staff is friendly and provides good service. Orders are always accurate, which we really appreciate. With faster service, this location would be much better overall.

Frequently Asked Questions About Dairy Queen (Treat)

What type of food and treats does Dairy Queen (Treat) in Vail, AZ offer?

Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.

Does the Dairy Queen (Treat) location at 13160 E Colossal Cave Rd have drive-thru service?

Yes, this Dairy Queen location offers a drive-thru service for convenient ordering.

Brand Certified Facts from Dairy Queen (Treat)

This information is certified by Dairy Queen (Treat) and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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