Wendy's

3.6
1926 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
372 Rt 64, Tusayan, AZ
86023, United States

Hours

Reviews

3.6
1,926 reviews
5 stars
672
4 stars
488
3 stars
337
2 stars
168
1 star
261

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on service quality; some praised friendly staff while others reported rude or unhelpful employees.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared items.

Order Accuracy

Frequent issues with incorrect orders and missing items reported by multiple customers.

Cleanliness

Concerns about cleanliness in the restaurant, with reports of dirty tables and floors.

Pricing

Prices perceived as high for fast food, especially in a tourist area, leading to dissatisfaction among some customers.
  • DL
    Dave L
    Nov 2, 2025
    1.0
    I ate hair, probably 15 years ago, and the service has gotten even worse. Food was either stale or cold. That’s it for me.
  • AL
    Angie Lee
    Oct 30, 2025
    4.0
    Easy parking, clean settings including the drink fountains. No salad options when we visit. Somehow the $8 for 2 junior bacon burger set is not obvious in the store e kept the big poster visible from the outside.
  • SC
    Sámuel Csehi
    Oct 24, 2025
    5.0
    Still the Nr. 1 fast food chain in the US. I especially like going to this Wendy’s because it’s never crowded, has incredibly nice customer service and affordable prices (compared to every other places near Grand Canyon, including Mc D’s).
  • JG
    J. Manuel Gonzalez
    Oct 22, 2025
    1.0
    The breaded chicken in the sandwich was dry, hard, and tasteless. I have to think that it was day-old leftover that was just reheated. All the items on the menu are burgers except for this one. Brand-wise, the purpose of such an item on the menu is to placate the odd customer who doesn’t feel like a burger. If you’re going to do that, do it right.
  • SK
    Steven Kittel
    Oct 14, 2025
    1.0
    I try not to eat fast food. Coming out after viewing the Grand Canyon, the entire group was hungry. Ordered everything through the drive-thru and should have known that English wasn't their first language. Ordered everything large and received everything small. Ordered a Spud (potato), with everything. Yet, no sour cream and no fork to eat it. We had to stop in the next town for a plastic fork. You would think that after paying over $50.00 for fast food, a large fries would be above the fries container, no, it was below the half circle, as if put into a large container, only to give me a small order and pay the price for a large. I guess Wendy's must be hurting, meaning, giving their customers nothing, yet charging more. The employees must get a raise screwing customers at the window. Wendy's sealed their fate. One if not our entire group, will never be back again! Great Job Wendy's! Less customers, higher paid employees.

Frequently Asked Questions About Wendy's

Is Grand Canyon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.