Wendy's

3.6
1938 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
372 Rt 64, Tusayan, AZ
86023, United States

Hours

Reviews

3.6
1,938 reviews
5 stars
681
4 stars
489
3 stars
339
2 stars
167
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff like Andrew for exceptional service, while others experienced disorganization and unprofessional behavior.

Food Quality

Feedback on food quality was inconsistent; while some enjoyed the burgers and chili, others complained about cold, stale, or poorly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions being a common concern.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect orders, leading to frustration.

Pricing

Some customers felt that prices were higher than expected for fast food, particularly in a tourist area, leading to mixed feelings about value.
  • AC
    Angel Chen
    2 days ago
    5.0
    東西好吃,服務也不錯。 manager很照顧員工的情緒。
  • SG
    Sonny Gower
    Jan 1, 2026
    5.0
    I must give credit where credit is due. The prices at this Wendy's are VERY reasonable compared to the Price Gouging happening at the McDonalds across the street. I usually do a mobile order and it has always been right and the staff is very friendly and the lobby almost always spotless! It is very evident that this franchise owner is not greedy! Thank you Wendy's of Tusayan!
  • NA
    Nicole Albritton-Burnett
    Dec 28, 2025
    5.0
    Great Wendy’s location to stop at before or after visiting the Grand Canyon for a bit to eat. We fed our family of 7 for only $30. So they have a lot of great prices for their food. The restaurant itself was clean and their staff was friendly and helpful.
  • AP
    Adrián Perotti
    Dec 26, 2025
    1.0
    Understaffed. They screw up the orders.
  • KH
    Kia “Happy Harvester” H
    Dec 19, 2025
    5.0
    I know all 5 star reviews come with questions, but this is a true review. When we go to places, we go big. We often have a party of 7 and some very particular orders. (Yes, there are kids.) While visiting the Grand Canyon, we came to THIS Wendy's three times. Choosing it after sitting down at the Foodie Club next door who could not even hold a lighter to the service Andrew and Carolyn gave at this Wendy's. We leave tomorrow, but may be back for dinner after visiting the canyon again! They made us feel like our weird requests were normal. Andrew went above and beyond, while Carolyn met the expectations - even through our confusion. Thank you.

Frequently Asked Questions About Wendy's

Is Grand Canyon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours of Wendy's in Tusayan, AZ?

Wendy's in Tusayan, AZ is open daily from 6:30 AM to 9:00 PM.