Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Tucson W Ina Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
4.0
675 reviews
5 stars
370
4 stars
121
3 stars
65
2 stars
24
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both for dine-in and takeout, often exceeding the estimated wait.
Food Quality
Mixed reviews on food quality; some customers enjoyed the wings while others complained about overcooked or poorly prepared items.
Customer Service
Customer service experiences varied widely, with some staff praised for their friendliness and professionalism, while others were criticized for rudeness and unhelpfulness.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and kitchen, impacting the overall dining experience.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer frustration.
- TETravis EwbankJan 1, 20261.0Small area for dine in. Every time we come in it takes forever to get our order. We even tried ordering online ahead of time to get ahead of the long wait, only to be told there would be another 25-30 minute wait as they checked us in as being present. Probably not coming back to this location.
- KKKris_BDec 31, 20251.0Placed my order at 5 o’clock at 7:14 I requested that they canceled my order and provide me with proof of my order being canceled as I have had issues in the past with them, not issuing a proper refund. I was informed by a woman claiming to be the acting manager(Ashly) that they were unable to issue me any form of receipt or proof that my order had indeed been canceled. She then went on to inform me that the way they did refunds at this location is by printing out a duplicate of your receipt and putting it with a stack of other receipts in the back of the restaurant and then at the end of the shift, they would go in process the cancellation and refund. However, in the event that they do this, I still have no way of proving that they have genuinely refunded my order, and because the only thing they were willing to give me was a copy of my original receipt I have no way of proving that I did anything other than pay for food, I did not receive. This sets the company up for a lot of liability as if a refund is not issued for food. I did not receive that is theft! And the fact that she refused to give me anything other than a copy of my original receipt which does not state my order was canceled or refunded, and her name on a piece of paper is extremely upsetting. When I call and spoke to a second, Wingstop location in order to get the contact information for the general. I was told by them that she was lying and that Wingstop is in fact, capable of giving you a receipt that proves your order was canceled and or refunded so this makes me ask why such a fishy process for processing receipts. Why on earth would this business want to open themselves up to so much liability by waiting to process all refunds at the end of the night without offering Proof of cancellation to the customers unless they were never planning on issuing refunds. Do not order from here. It is a scam.
- EREstevan RodriguezDec 31, 20251.0New Year’s Eve, not the place. Don’t order today, hour and a half behind on orders!
- VTVanessa ThibaultNov 1, 20255.0We love their wings. They are consistent with their food.
- MGMoe GreeneOct 13, 20251.0Truely Sux ... if you got time to kill ... then go The waiting time averages about 27 mins ... Dont bother ordering ahead ... they make it as soon as you get there, irregardless of when u placed your order.
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop Tucson W Ina Rd?
Wingstop Tucson W Ina Rd is open from 10:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.
Does Wingstop Tucson W Ina Rd offer delivery and pickup services?
Yes, Wingstop Tucson W Ina Rd offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Where can I find the menu and place an order online for Wingstop Tucson W Ina Rd?
You can view the menu and order online at https://www.wingstop.com/location/wingstop-301-tucson-az-85741/menu.
What types of payment does Wingstop Tucson W Ina Rd accept?
Wingstop Tucson W Ina Rd accepts American Express, Discover, MasterCard, and Visa.
Does Wingstop Tucson W Ina Rd have a drive-through service?
No, Wingstop Tucson W Ina Rd does not have a drive-through service; it is closed every day.
What kinds of wings and flavors can I expect at Wingstop Tucson W Ina Rd?
Wingstop offers classic or boneless wings and tenders with over 11 iconic flavors, including Lemon Pepper and Original Hot, all cooked to order.
What is the address and contact number for Wingstop Tucson W Ina Rd?
Wingstop Tucson W Ina Rd is located at 3662 W Ina Rd Ste 110, Tucson, AZ 85741. The main phone number is +1 520-882-9464.
Are there any car rental services near Wingstop Tucson W Ina Rd?
Yes, nearby car rental services include Dollar Rent a Car, Hertz, Hertz Rent A Car, and Hertz Car Rental - Tucson - West Ina Road, making it convenient if you need a vehicle before or after dining at Wingstop.
What automotive services are available near Wingstop Tucson W Ina Rd?
Nearby automotive services include AAMCO Transmissions & Total Car Care, Brake Masters, Firestone Complete Auto Care, Midas, and AutoZone for car repairs, oil changes, tires, and parts.
Are there dining options near Wingstop Tucson W Ina Rd to explore before or after your visit?
Yes, nearby dining options include Jade Garden Restaurant, Jade Garden Chinese Restaurant, El Molinito Mexican Restaurant, Subway, and MOD Pizza, providing a variety of cuisines in the area.