Wingstop

Reviews

• PB

  page batton

  4 days ago
  1.0
  Ordered online for 1050 got to wingstop at 1055 walked in 1101 before greates by one of the three people hanging out by the register when there are 2 people in the store why are the orders late and no greeting given when walking in about being late?
• BA

  Bee Anderson

  Feb 8, 2026
  1.0
  Preordered for Super Bowl and they were packed with people waiting 1-2 hours after the promised time. I was having people over and could not wait that long for my order. I was forced to cancel but they said I would have to wait 7-10 days for refund and they gave me no receipt or way to see if it had been truly cancelled. They said I just had to wait and see if it goes through. Thanks to Mountain Mikes pizza for picking up the slack and saving my party. They have earned my future Super Bowl orders. Wingstop has disappointed me for the last time.
• AM

  april magallanes

  Jan 31, 2026
  1.0
  Overall Experience was not good I called in 15 minutes prior to getting to the store and I was on hold the whole time when I get to the store there’s no line and the employees are just talking about how busy the phones are but no one is on the phone then they finally take my order after standing there for five minutes straight and When I received my order After waiting 25 minutesit was wrong when I asked to fix it they charged me for what I wanted fixed then I had to wait another 15 minutes to get my food As I was waiting for my food the three employees at the front kept complaining about cleaning up The tables after people eight and we’re talking about customers that had been there before I would not recommend this location very And organize anti management Was Not Good
• LG

  Lauren Grijalva

  Jan 22, 2026
  5.0
  I stopped coming to wingstop about almost 2 years ago due to the service, employees and quite frankly the way the food was cooked. It looks like everything is turning now in the right direction.. I had a great experience with Kim and she deserves to be the manager and get a raise to hold this location together. Thank you wing-stop and you have a customer back all because of kim and the rest of the new staff cooking well!
• KK

  Kris_B

  Dec 31, 2025
  1.0
  Placed my order at 5 o’clock at 7:14 I requested that they canceled my order and provide me with proof of my order being canceled as I have had issues in the past with them, not issuing a proper refund. I was informed by a woman claiming to be the acting manager(Ashly) that they were unable to issue me any form of receipt or proof that my order had indeed been canceled. She then went on to inform me that the way they did refunds at this location is by printing out a duplicate of your receipt and putting it with a stack of other receipts in the back of the restaurant and then at the end of the shift, they would go in process the cancellation and refund. However, in the event that they do this, I still have no way of proving that they have genuinely refunded my order, and because the only thing they were willing to give me was a copy of my original receipt I have no way of proving that I did anything other than pay for food, I did not receive. This sets the company up for a lot of liability as if a refund is not issued for food. I did not receive that is theft! And the fact that she refused to give me anything other than a copy of my original receipt which does not state my order was canceled or refunded, and her name on a piece of paper is extremely upsetting. When I call and spoke to a second, Wingstop location in order to get the contact information for the general. I was told by them that she was lying and that Wingstop is in fact, capable of giving you a receipt that proves your order was canceled and or refunded so this makes me ask why such a fishy process for processing receipts. Why on earth would this business want to open themselves up to so much liability by waiting to process all refunds at the end of the night without offering Proof of cancellation to the customers unless they were never planning on issuing refunds. Do not order from here. It is a scam.

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