Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Tucson W Valencia Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.7
704 reviews
5 stars
334
4 stars
134
3 stars
48
2 stars
37
1 star
151
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, indicating a consistent problem with service quality.
Food Quality
While some customers enjoyed the food, many others complained about cold, overcooked, or improperly prepared items, leading to dissatisfaction.
Management Concerns
Several reviews highlighted poor management practices, including lack of accountability and inadequate staff training, contributing to the overall negative experience.
Cleanliness
Multiple customers noted that the restaurant was not clean, with reports of a dirty kitchen and unsanitary conditions.
- JCJesus CornidezJan 4, 20265.0Placed an Uber Eats order. Order delivered was completely wrong. Called Uber driver and Uber Eats and they were completely useless. Offered a $5 credit on a $100 order. Called Wingstop to see if it was left behind so I could go pick it up, manager apologized and offered to remake the entire order even though it was the uber drivers fault. Great customer service!
- ASamber samDec 28, 20251.0I have nothing bad to say about the food here. It's very tasty. I love wingstop. Unfortunately, my last experience here at the Valencia location will cause me to never go there again. We went on a Sunday, the dining area was empty and our family was the only individuals dining in there. When we left, my daughter left behind her black, Jimmy Choo purse, with cash inside of it. We werent even gone 2 minutes when I realized it and immediately called the store. We made a u turn and went back. When we entered the restaurant the employee said no one else had been in the dining area. We asked if they could check the cameras because it was very odd that the purse just disappeared. We know we left it on the table. We called and talked to 2 different managers. One of the individuals we spoke to was Josiah, who said he was gonna have his district manager check the camera. Both times they said they would give me a call back promptly. I never got a call back. A week later. I called to check-in again. I explained the situation to the female employee and she hung up on me. This is just very unfortunate.It would appear that an employee here is dishonest and management is covering it up as they reviewed the footage and can see an employee stealing the purse. Very very unfortunate.
- NCNative ChicaDec 24, 20255.0We had a great experience at the Wingstop on West Valencia! The service was impeccable, and our food came out promptly. Luna provided absolutely incredible customer service—friendly, attentive, and welcoming. The food was delicious, and the overall experience was excellent. We highly recommend this location for amazing service and great food!
- MGManuel GardunoNov 30, 20251.0Your soda machine has terrible taste to the soda and juice in it.no toilet paper in restroom.no sweet and lows for tea...get better Wingstop.
- GSGeorge SchmidNov 22, 20253.0Have been eating here for several years, it has been a minute since we've been back. The wings were cooked through, but not what we asked for. We asked for well done, it was on the receipt, but not executed on the order. I did not check till I got home and it was not worth the drive back. DOUBLE CHECK YOUR ORDER!!! Is all I have to say. They are very busy and the customer service was excellent. But as always when it's important, trust but verify!!
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the main flavors of wings offered at Wingstop Tucson W Valencia Rd?
Wingstop offers over 11 iconic wing flavors, including Lemon Pepper and Original Hot, all cooked to order.
What are the operating hours for Wingstop Tucson W Valencia Rd?
Wingstop is open daily from 10:30 AM to 1:00 AM for dine-in, pickup, and delivery.
Does Wingstop Tucson W Valencia Rd offer delivery and pickup services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a drive-through option available at this Wingstop location?
No, the Wingstop Tucson W Valencia Rd location does not have a drive-through service.
Where is Wingstop Tucson W Valencia Rd located?
It is located at 1710 W Valencia Rd Ste 500, Tucson, AZ 85746, USA.
Which payment methods does Wingstop Tucson W Valencia Rd accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Can I order from Wingstop Tucson W Valencia Rd via a mobile app?
Yes, you can order using the Wingstop app available on the Apple App Store and Google Play Store.
What other dining options are near Wingstop Tucson W Valencia Rd?
Nearby dining includes Papa Murphy's pizza, Subway sandwich shop, Jersey Mike's deli, Wienerschnitzel hot dogs, Hamburger Stand burger restaurant, Chili's Grill & Bar, Grand Buffet Chinese, Carl's Jr., Taco Bell, Burger King, and Starbucks coffee shop.
Are there any convenient services near Wingstop for customers?
Yes, nearby you'll find services such as Locksmiths Drexel Heights, Liberty Tax, AT&T Store, First Dental Center, Wells Fargo, Jackson Hewitt Tax Service, Academy Bank, Walmart Pharmacy and Grocery Pickup, and BRAKEmax Car Care Centers.
How can customers visit Wingstop relative to other places on W Valencia Rd?
Wingstop is located on W Valencia Rd near various stores and restaurants, making it convenient to combine a visit here with stops at places like Mattress Firm, Desert Sky Fireworks, or Starbucks along the same road.