Whataburger

4.2
3010 reviews
Whataburger Pole Sign
Get DirectionsCallWebsite

Business Details

1430 W RIVER RD, TUCSON, AZ
85704, United States
(520) 407-9236
http://www.whataburger.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1430 W RIVER RD, TUCSON, AZ
85704, United States

Hours

Reviews

4.2
2,982 reviews
5 stars
1,752
4 stars
662
3 stars
253
2 stars
112
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times and incorrect orders, leading to frustration with the service.

Food Quality

Several reviews mentioned cold or poorly prepared food, including cold burgers and stale fries.

Cleanliness Concerns

Customers expressed dissatisfaction with the cleanliness of the restaurant, noting dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the issues, some customers highlighted friendly and helpful staff members who provided good service.

Mixed Food Experiences

While some enjoyed their meals, others found the food quality inconsistent, with complaints about taste and preparation.
  • JW
    John Ward
    6 days ago
    5.0
    I always love Whataburger. Food is always outstanding. Restaurants is clean. One person really stood out, her name, is Lee!! Excellent customer service. She is friendly and very attentive.
  • VB
    Venessa Borboa
    Nov 14, 2025
    2.0
    Took 20 minutes to get our food through the drive-thru.
  • TG
    T G
    Nov 5, 2025
    5.0
    Lisa, the cashier is super nice. And the strawberry shakes are the best at Whataburger
  • BC
    Benjamin Cienfuegos
    Nov 3, 2025
    2.0
    Horrible service slow waited my wife waited in line drive thru on 10/17 for 50 mins for cold burgers and fries half way full and cold drink wrong . Jason was understanding said we get a redone meal , we went in and was only give burger . Im sorry my wife didn't wait in line that one night for only burger for 50mins and all be wrong. Jr the MOD at first didnt want to let when or how to each store manger (Samantha) which was supposed to give me a call and did not . But only asking for corporate number was given information . Order #574248
  • CB
    Christina Benavidez
    Oct 24, 2025
    1.0
    We waited in line for 30 minutes to get cold food. Spending $20 on fast food that is cold is unacceptable! The employees get paid enough to at least care about their customers and their food that they are paying for. I suggest another training class or hiring more people. So disappointing! There was a long line yet employees were just standing around or visiting other employees. If I could give negative stars, I would
Read more reviews on Google

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Tucson, AZ?

Whataburger in Tucson, AZ is open 24 hours a day, seven days a week.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.