Whataburger

4.1
2630 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
435 W VALENCIA RD, TUCSON, AZ
85706, United States

Hours

Reviews

4.1
2,589 reviews
5 stars
1,474
4 stars
535
3 stars
256
2 stars
108
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

While some customers enjoyed the food, others complained about cold items and incorrect orders.

Staff Performance

Feedback varied on staff friendliness, with some praising individual employees while others noted a lack of professionalism and attentiveness.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Customer Loyalty

Despite the issues, many customers expressed a strong loyalty to Whataburger, citing good food and positive experiences at other locations.
  • EB
    Elodia Baltazar
    Nov 9, 2025
    1.0
    Thought I’d use some of my points but for what, to get BURNT onion rings? It’s like it’s done on purpose.
  • BH
    Brian & Jennifer Horwath
    Nov 8, 2025
    5.0
    Fast and friendly, clean with really fresh tasting food.
  • GL
    Graciela Lujan
    Nov 8, 2025
    1.0
    Worst whataburger. I had ordered a PLAIN spicy chicken sandwich ONLY lettuce and when i got my food they had EVERYTHING on my sandwich I then went inside to have my sandwich fixed and they took it back? and SCRAPPED EVERYTHING OFF and handed it back to me so then i went back inside and told them it smells like straight pickles and im allergic to pickles. Then they said “well we would have to drop a fresh one” and then i said i’m okay with waiting like it’s not a problem i already waited the first time so what’s the difference? They gave me such horrible attitude and everyone just seemed so annoyed the fact i said something when THEY MESSED UP MY ORDER.
  • SS
    Scifersaurus
    Nov 1, 2025
    1.0
    BRING BACK LEO ON GRAVES. 1 STAR(not the grave crew) UNTIL THEN #JUSTICE4LEO
  • MA
    Michael Arias
    Oct 24, 2025
    5.0
    Great night shift service especially from the manager Leo, he’s amazing!!!!! Michael/steven

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 435 W Valencia Rd, Tucson?

Whataburger is open 24 hours a day, seven days a week, including weekends.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.