Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary conditions, including unclean tables and floors.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold and poorly prepared items, while some enjoyed specific menu items.
Customer Service
While some staff were praised for being friendly and helpful, many reviews indicated a lack of consistent good service, with some customers feeling ignored or mistreated.
Management Concerns
Several reviews pointed out issues with management, including rudeness and poor handling of customer complaints.
TM
Toby Marsh
Nov 11, 2025
4.0
Drive thru was very slow, gave me my drink and ice cream then had me pull forward for about another 15 minutes. By that time the ice cream had completely melted. So disappointed with that, but the food overall was good 😊
TD
Teresa Duarte
Nov 11, 2025
5.0
Best Wendy's burgers. My boyfriend and I go every week.
KF
Kyle Feilmeier
Oct 30, 2025
3.0
Typically pretty good service and food.
PA
Perro Amarillo
Oct 18, 2025
2.0
Definitivo es un lugar de buenos precios , pero el lugar estaba muy anticuado. Sucio y en mal estado. La comida es de ⭐️⭐️⭐️ no está tan mal . No había comido en ese lugar anteriomenrte. Los aderezos están muy buenos , y las bebidas muy buenas , la hamburguesa es 2/5 . No está mal si es un matahambre. Cero elegancia .
AY
Alicia Yanez
Oct 16, 2025
1.0
i was so hungry and I chose Wendy's because of the biggie bag. I've never had a bad experience at Wendy's so I never expected I would either. i ordered the biggie bad with the chicken nuggets and a bacon cheese burger. the food was prepared and with good time. so I bring my home start getting it out of the bag and bacon cheese burger what a huge disappointment but wait I still have the nuggets so I grab those out of the bag and my 4 piece is actually a 3 piece because 1 is missing. i don't know if they lost count or just hurried a little bit to much. the worst part was I decided I would call and talk to someone after 3 attempts that was enough.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tucson, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tucson, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (520) 296-6850.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #10 Broadway Wendy’s serve breakfast?
Yes, this Wendy’s location in Tucson, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 6961 East Broadway in Tucson, AZ?
Wendy's at 6961 East Broadway is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's at 6961 East Broadway serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is dine-in available at this Wendy's location?
Yes, dine-in is available at this Wendy's location in addition to drive-thru and delivery options.
How can I contact Wendy's at 6961 East Broadway for questions or feedback?
You can call Wendy's directly at (520) 296-6850 or contact their Customer Care team via their Contact page or by phone at 888-624-8140.
Are there any nearby attractions or businesses I can visit before or after Wendy's?
Yes, nearby places include Liquor Barrel Saloon for drinks, Gaslight Theatre for entertainment, and Allegro School of Music if interested in music lessons. You can enjoy these spots before or after your meal at Wendy's.
Where can I find automotive services near Wendy's at 6961 East Broadway?
Several automotive repair options are nearby, including La Tires and Automotive Repair, Milex Auto Service, P&B Automotive, and Meineke Car Care Center, convenient if you want to combine car maintenance with your visit.
What nearby beauty and wellness services are around this Wendy's location?
Nearby beauty services include Vasile European Hair Salon, Semra's Nails, and Milady's Nails, perfect for a grooming session before or after dining at Wendy's.