Wendy's

3.9
1455 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
6961 East Broadway, Tucson, AZ
85710, United States

Hours

Reviews

3.9
1,455 reviews
5 stars
651
4 stars
354
3 stars
218
2 stars
80
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.

Cleanliness

Multiple reviews highlighted dirty dining areas and unsanitary conditions, including unclean tables and floors.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold and poorly prepared items, while some enjoyed specific menu items.

Customer Service

While some staff were praised for being friendly and helpful, many reviews indicated a lack of consistent good service, with some customers feeling ignored or mistreated.

Management Concerns

Several reviews pointed out issues with management, including rudeness and poor handling of customer complaints.
  • TM
    Toby Marsh
    Nov 11, 2025
    4.0
    Drive thru was very slow, gave me my drink and ice cream then had me pull forward for about another 15 minutes. By that time the ice cream had completely melted. So disappointed with that, but the food overall was good 😊
  • TD
    Teresa Duarte
    Nov 11, 2025
    5.0
    Best Wendy's burgers. My boyfriend and I go every week.
  • KF
    Kyle Feilmeier
    Oct 30, 2025
    3.0
    Typically pretty good service and food.
  • PA
    Perro Amarillo
    Oct 18, 2025
    2.0
    Definitivo es un lugar de buenos precios , pero el lugar estaba muy anticuado. Sucio y en mal estado. La comida es de ⭐️⭐️⭐️ no está tan mal . No había comido en ese lugar anteriomenrte. Los aderezos están muy buenos , y las bebidas muy buenas , la hamburguesa es 2/5 . No está mal si es un matahambre. Cero elegancia .
  • AY
    Alicia Yanez
    Oct 16, 2025
    1.0
    i was so hungry and I chose Wendy's because of the biggie bag. I've never had a bad experience at Wendy's so I never expected I would either. i ordered the biggie bad with the chicken nuggets and a bacon cheese burger. the food was prepared and with good time. so I bring my home start getting it out of the bag and bacon cheese burger what a huge disappointment but wait I still have the nuggets so I grab those out of the bag and my 4 piece is actually a 3 piece because 1 is missing. i don't know if they lost count or just hurried a little bit to much. the worst part was I decided I would call and talk to someone after 3 attempts that was enough.

Frequently Asked Questions About Wendy's

Is #10 Broadway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.