Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times and poor service, with some experiencing rude staff and incorrect orders.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about missing items and unsatisfactory taste.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and facilities.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
DL
dev Leon
Feb 16, 2026
5.0
The food is hot and tasty but I had to wait like 10 minutes to be served 😐
DD
Dillon
Feb 8, 2026
1.0
By far the worst Wendys in Tucson. Every single time i order more than 3 things they forget something. Im done will not be returning. Enough is enough.
JA
james allen
Feb 6, 2026
1.0
Walk -in customers, don't bother. This should be a GrubHub, Doordash pickup location ONLY. They have priority.You will stand and wait until you've had enough and move on. That's called turning business away. Rude, mouthy shift manager ices the cake.
MM
MB
Jan 28, 2026
1.0
Trash restaurant with awful customer service if you want to have a really bad time talk to Zacharai he’s awful at his job and doesn’t care about the product
SS
Savannah
Jan 16, 2026
1.0
I'm genuinely surprised this Wendy's has been opened as long as it has. It's been years since I've had a good or decent experience here. If possible, I wouldn't give them even one star.
There will be no one in line while the diner is closed, and yet I'll still have to wait around 45 minutes for one meal. The staff are always rude, and constantly on their phones. At the window, you can hear the staff talking poorly about you as they lean in the kitchen. They don't even try to hide it.
The likelihood of getting your order right is extremely low, but highly guaranteed that it will be cold.
If you're lucky, you won't find hair in your food!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 6961 East Broadway in Tucson, AZ?
Wendy's at 6961 East Broadway is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service from 6:30 AM to midnight every day.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Wendy's at 6961 East Broadway serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
Is dine-in available at this Wendy's location?
Yes, dine-in is available at this Wendy's location in addition to drive-thru and delivery options.
How can I contact Wendy's at 6961 East Broadway for questions or feedback?
You can call Wendy's directly at (520) 296-6850 or contact their Customer Care team via their Contact page or by phone at 888-624-8140.
Are there any nearby attractions or businesses I can visit before or after Wendy's?
Yes, nearby places include Liquor Barrel Saloon for drinks, Gaslight Theatre for entertainment, and Allegro School of Music if interested in music lessons. You can enjoy these spots before or after your meal at Wendy's.
Where can I find automotive services near Wendy's at 6961 East Broadway?
Several automotive repair options are nearby, including La Tires and Automotive Repair, Milex Auto Service, P&B Automotive, and Meineke Car Care Center, convenient if you want to combine car maintenance with your visit.
What nearby beauty and wellness services are around this Wendy's location?
Nearby beauty services include Vasile European Hair Salon, Semra's Nails, and Milady's Nails, perfect for a grooming session before or after dining at Wendy's.
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