Location.com logo
Brand Certified

Wendy's

3.8
(997 reviews)

Business Details

(520) 572-0894

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5639 W. Cortaro Farms Road, Tucson, AZ
85742, United States

Hours

Reviews

3.8
997 reviews
5 stars
435
4 stars
240
3 stars
131
2 stars
53
1 star
138

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and food not being prepared as requested.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, leading to frustration and long wait times.

Food Quality

There are mixed reviews on food quality, with some customers praising freshness while others reported cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some praising it while others reported unsanitary conditions.
  • M1
    Miss ML 10772
    3 days ago
    1.0
    I've had multiple bad experiences at this location's drive-thru but today was the last straw. There were several people talking & laughing when I pulled up to the order box since apparently the person with the headset never silenced it from the previous order. I was finally able to order a kid's meal & 10 piece nuggets with ranch & bbq sauce. The group of employees when I pulled up to the window were incredibly unprofessional. I checked the bag before pulling away & had no nuggets. He handed them to me & assuming I had what I needed, I pulled away. Decided to stop & double check. I had FOUR nuggets instead of TEN. No sauces at all. At that point the line was wrapped around the building so I left knowing I will never go back to this location. I am tired of not getting what I pay for & it happens here a lot. Either my order is missing something or my order is wrong in some other way. No more. They have lost a customer.
  • KH
    Kevin Harris
    4 days ago
    2.0
    Very poor customer service (Ace?)!!!! Long wait in drive-thru for only 3 cars!!!!
  • SB
    Shea Buttah
    Feb 8, 2026
    1.0
    🚨S L O W🚨 WHY is it that whenever i put an online pickup order -- AHALF HOUR IN ADVANCE --- its never ready ⁉️⁉️⁉️⁉️⁉️ .. there is a reason its put online for pickup is because people are busy and have a restricted schedule .... they just want to come in and pick it up and go on their buisness. WHY MUST PEOPLE WAIT⁉️⁉️⁉️ THE FOOD ORDER RECEIPT WAS ON THE COUNTER‼️‼️‼️‼️‼️
  • MS
    Maureen Steliga
    Feb 4, 2026
    5.0
    Friendly staff. Accurate orders. Consistent staff now.
  • AC
    Alexander Cruz
    Jan 30, 2026
    1.0
    Charged me and then said, oh, we don't have that but we Charged you already..

Frequently Asked Questions About Wendy's

Is Cortaro Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for drive-thru service at Wendy's on W. Cortaro Farms Road?

The drive-thru at Wendy's is open daily from 6:30 AM until midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: