Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely; some employees are praised for their friendliness, while others are reported as rude and unprofessional.
Food Quality
Many customers express dissatisfaction with food freshness and temperature, often receiving cold or poorly prepared items.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean environments while others report dirty conditions.
Order Accuracy
Numerous reviews highlight issues with incorrect orders and missing items, leading to frustration among customers.
Management Issues
Concerns about management practices and employee training are frequently mentioned, suggesting a need for improvement in oversight.
TA
Tamara Abbott
Dec 29, 2025
4.0
The food was hot. Customer service was excellent
KG
Karissa Galaviz
Dec 21, 2025
1.0
Hello,
I am writing to share a concern about an experience my family and I had at one of your Wendy’s locations.
During our visit, we witnessed a manager named Celia speaking very rudely and disrespectfully to a teenage employee named Jonathan. She repeatedly addressed him in a degrading manner and did so loudly in front of customers. The way she spoke to him made the environment uncomfortable and awkward for everyone present.
We understand that managing a restaurant can be stressful, but publicly belittling an employee, especially a young one, is not appropriate and reflects poorly on the workplace atmosphere and the company as a whole. It was upsetting to watch and not the kind of experience we expect when visiting Wendy’s.
We felt it was important to bring this to your attention and hope this situation can be addressed so employees are treated with respect.
Thank you for your time.
Sincerely,
A concerned customer
SV
Scott Vogelsberg
Nov 28, 2025
5.0
This Wendy’s is different in a great way. As soon as I can walked in I was immediately greeted in a very genuine way way by Helen. Helen has a great attitude and made my visit ! The Restaurant is very clean and everything about this place including the seating, drink station and atmosphere is conducive to an enjoyable dining experience. Thank you Helen !
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at Wendy's on W. Cortaro Farms Road?
The drive-thru at Wendy's is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here with options like breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services.
What payment methods are accepted at Wendy's on W. Cortaro Farms Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 5639 W. Cortaro Farms Road for questions or feedback?
You can call the location directly at (520) 572-0894 or reach out to the Customer Care team via the Wendy's Contact page or their customer survey website.
Where can I find Wendy's menu and pricing information?
Menu and pricing details are available on Wendy's official menu website and mobile app, where prices are location-specific.
Are there any nearby places where I can grab a coffee before or after visiting Wendy's?
Yes, nearby coffee options include Starbucks, Dutch Bros Coffee, and Circle K, which also offers convenience and gas station services.
If I'm staying at a hotel nearby, where can I find lodging close to Wendy's on Cortaro Farms Road?
My Place Hotel-Tucson North/Marana/Cortaro, AZ is a nearby hotel offering convenient accommodation close to Wendy's.
What other fast food options are available near Wendy's on Cortaro Farms Road?
Nearby fast food restaurants include McDonald's, Arby's, International House of Pancakes (IHOP), and NASCAR Refuel Tenders & Burgers.
Does Wendy's offer any job opportunities in the Tucson, AZ area?
To check current job openings at this Wendy's or nearby locations, visit the Wendy's Careers page and search for Tucson, AZ positions.