Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders, often receiving the wrong items or missing components.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and poor service.
Food Quality
Numerous reviews mentioned food being served cold or old, with some customers expressing dissatisfaction with the freshness of the items.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and restrooms.
Value for Money
Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
JL
Jacey Luttrell87
Oct 8, 2025
1.0
If I could give the Store zero stars I would I have had to have my one order remade multiple times and they still can’t get it right, after being told multiple times of how to make it. It is absolutely ridiculous and then when you go in and have them fix it the female afternoon manager is extremely rude to you. If you value eating the food you pay for do not go here
SO
SeaKay Oh
Oct 7, 2025
5.0
I DROVE THROUGH with my sister and we ordered combos with drinks. I accidentally drove away before they could give us our drinks because I was distracted. I was so sad but too embarrassed to go back but they noticed that I parked in the parking lot and someone brought us our drinks I was so grateful I immediately had to give 5 stars. THANK YOU!!!!
T9
Theo9 9oehT
Sep 30, 2025
1.0
I hope this message gets to the right person or someone at the corporate can see this message that the restaurant does not use seal on the cups that are picked up by DoorDash. It’s very unsanitized and it’s not proper so maybe someone can train the people that works at the restaurant to use cup sealers for outside delivery like DoorDash I did receive my order unsealed and is extremely unsafe.
RK
Richard Kornmuller
Sep 27, 2025
1.0
Why are the fry’s always cold ?
CC
Chris C
Sep 8, 2025
1.0
Just left the drive thru after ordering a large Dave's double combo. Not only was the combo ridiculously priced at barely under $15, but the Dave's double was also missing tomatoes entirely. And, Wendy's does not value our military service members enough to offer a military discount. I am done with Wendy's - I will not be back.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tucson, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tucson, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (520) 884-9665.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does St Marys Rd #9 Wendy’s serve breakfast?
Yes, this Wendy’s location in Tucson, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 1602 West St. Marys Road?
Wendy's at 1602 West St. Marys Road is open daily from 6:30 AM to midnight.
Does this Wendy's location offer a drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery in Tucson, AZ?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at this Wendy's restaurant in Tucson?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on West St. Marys Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (520) 884-9665 or reach Wendy's Customer Care through their contact page or phone number 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-store, online, and through various retailers.
What nearby healthcare facilities are close to Wendy's at 1602 West St. Marys Road?
Nearby healthcare facilities include St. Mary's Hospital, Carondelet Heart & Vascular Institute, and several medical doctors' offices such as Curtis Mack, MD and Andrew Neuschatz, MD.
Are there any coffee shops near this Wendy's location?
Yes, a Starbucks coffee shop is conveniently located nearby, ideal for grabbing coffee before or after your meal.
What nearby amenities can I visit when dining at Wendy's on West St. Marys Road?
You can visit nearby places such as Walgreens pharmacy and 7-Eleven convenience store for your additional needs.