Wendy's

3.9
1318 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1602 West St. Marys Road, Tucson, AZ
85745, United States

Hours

Reviews

3.9
1,318 reviews
5 stars
608
4 stars
326
3 stars
180
2 stars
78
1 star
126

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, often receiving the wrong items or missing components.

Customer Service

Feedback on customer service was mixed; while some praised friendly staff, others experienced rudeness and poor service.

Food Quality

Numerous reviews mentioned food being served cold or old, with some customers expressing dissatisfaction with the freshness of the items.

Cleanliness

Several customers noted cleanliness issues, including dirty dining areas and restrooms.

Value for Money

Customers expressed concerns about high prices relative to the quality and portion sizes of the food.
  • JL
    Jacey Luttrell87
    Oct 8, 2025
    1.0
    If I could give the Store zero stars I would I have had to have my one order remade multiple times and they still can’t get it right, after being told multiple times of how to make it. It is absolutely ridiculous and then when you go in and have them fix it the female afternoon manager is extremely rude to you. If you value eating the food you pay for do not go here
  • SO
    SeaKay Oh
    Oct 7, 2025
    5.0
    I DROVE THROUGH with my sister and we ordered combos with drinks. I accidentally drove away before they could give us our drinks because I was distracted. I was so sad but too embarrassed to go back but they noticed that I parked in the parking lot and someone brought us our drinks I was so grateful I immediately had to give 5 stars. THANK YOU!!!!
  • T9
    Theo9 9oehT
    Sep 30, 2025
    1.0
    I hope this message gets to the right person or someone at the corporate can see this message that the restaurant does not use seal on the cups that are picked up by DoorDash. It’s very unsanitized and it’s not proper so maybe someone can train the people that works at the restaurant to use cup sealers for outside delivery like DoorDash I did receive my order unsealed and is extremely unsafe.
  • RK
    Richard Kornmuller
    Sep 27, 2025
    1.0
    Why are the fry’s always cold ?
  • CC
    Chris C
    Sep 8, 2025
    1.0
    Just left the drive thru after ordering a large Dave's double combo. Not only was the combo ridiculously priced at barely under $15, but the Dave's double was also missing tomatoes entirely. And, Wendy's does not value our military service members enough to offer a military discount. I am done with Wendy's - I will not be back.

Frequently Asked Questions About Wendy's

Is St Marys Rd #9 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.