Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported problems with order accuracy and slow service, often requiring multiple attempts to get their orders correct.
Food Quality
Several reviews mentioned issues with food freshness, including cold fries and improperly cooked burgers.
Customer Experience
While some customers praised friendly staff and quick service, others highlighted rude behavior from employees and unsanitary conditions.
Cleanliness
Multiple reviews pointed out cleanliness issues, including dirty dining areas and restrooms.
Positive Highlights
Despite the negatives, some customers enjoyed the food quality and appreciated the efforts of certain staff members to provide good service.
CC
Corey
Feb 13, 2026
1.0
Absolutely horrible service today by the lady in the drive-thru at 12:30 p.m.. no greeting no how you doing no thank you snatching food off the counter handing me several drinks with no drink tray no conversation whatsoever she shouldn't even be working there. She cut me off several times giving my order in the drive-thru
MR
Mark Paul Rios
Feb 12, 2026
5.0
🍔 🍟
BL
Bryce Lomeli
Feb 8, 2026
1.0
Found a light grey/blondish hair in my baconator patty, had to throw it away i wouldn't even give it to my dog to eat.
LW
Lorenzo Warfel
Jan 5, 2026
5.0
AMAZING DESSERTS! St. Mary's Wendy's is right in front of the hospital. It's quiet, clean, and a nice place to grab a bite. My Dad bought me a fusion frosty (Oreo) and it was frothy deliciousness. The girls at the counter were polite and got my order to me within 5 mins or less. I came on a Tuesday night so it wasn't that busy. There’s tons of seating and quite a few parking spots out front.
DP
Dylan Phoenix
Dec 18, 2025
1.0
went through the drive through at 2:45pm today and it took them 3 tries to figure out how to make a plain baconator. the first time i went through, they tried to push me out of the line before giving me my food “have a great day!” maybe i would if you could give me my food? they handed me a salad and said have a great day. i’m not paying $26 for a shitty salad that should cost $5. so i went back around “hi you forgot the majority of my order” ok pull up. alright, so i pull up and they give me a burger with extra condiments and other shit. i asked for a PLAIN BACONATOR!!!!!! WHY DID IT TAKE 3 TRIES AND HALF AN HOUR TO GET A PLAIN BURGER?????????? isn’t this a burger spot? shouldn’t they have burgers? either close the store or hire people with at least one brain cell.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1602 West St. Marys Road?
Wendy's at 1602 West St. Marys Road is open daily from 6:30 AM to midnight.
Does this Wendy's location offer a drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery in Tucson, AZ?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at this Wendy's restaurant in Tucson?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment options are accepted at Wendy's on West St. Marys Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (520) 884-9665 or reach Wendy's Customer Care through their contact page or phone number 888-624-8140.
Are Wendy's gift cards available at this location?
Yes, gift cards can be purchased in-store, online, and through various retailers.
What nearby healthcare facilities are close to Wendy's at 1602 West St. Marys Road?
Nearby healthcare facilities include St. Mary's Hospital, Carondelet Heart & Vascular Institute, and several medical doctors' offices such as Curtis Mack, MD and Andrew Neuschatz, MD.
Are there any coffee shops near this Wendy's location?
Yes, a Starbucks coffee shop is conveniently located nearby, ideal for grabbing coffee before or after your meal.
What nearby amenities can I visit when dining at Wendy's on West St. Marys Road?
You can visit nearby places such as Walgreens pharmacy and 7-Eleven convenience store for your additional needs.
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