Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and mishandled orders.
Food Quality
Customers frequently complained about cold or improperly prepared food, including cold burgers and missing items.
Cleanliness
While some noted the dining area was clean, others reported unsanitary conditions and poor food handling practices.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling it was too high for the quality of food received.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by negative feedback.
RG
rachel Gonzalez
Feb 17, 2026
5.0
Great service
TT
TheVERdugo89
Feb 11, 2026
1.0
Went in to get a baconator had to use the restroom for them to ask me to pay first which I did just for the lady say out loud "Thats right we make them pay before we give them the bathroom". as I use the restroom I come out to get my order started and making it clear she didnt have to be so rude and announce paying to use the restroom like she did and that she didnt need to be like that and to be nice just for her response to be "I dont have to be nice"!!! To a. Paying customer!!!!! Didnt even get to order my food because they forced me out the doors along with recording me and the car as I drive away? Is this how this Wendy's location is now? Being this way towards a paying customer? I followed the rules just to be put down for using the restroom then when I called them out on it they kick me out and record me?
JS
J Stewart
Jan 28, 2026
1.0
I really don't understand how one can serve a chicken sandwich with no chicken. Like how is that even possible. No kidding just the bread and bacon. Waste of my time.
AJ
Alabama James
Jan 20, 2026
1.0
Ordered grilled chicken wrap, did not specify meal, they charged me the meal without asking. Not big deal. The wrap is ice cold. They said "we no longer heat it up because the machine burns the chicken."
??? Turn down the temperature, like wth I came here not even a week ago and had a great, hot chicken wrap, just fine. I've never left a review on anything before until now.
Oh also, the blue plastic spoons for frosty's had plastic peeling off, so yum that's in me now.
The dining area is clean at least but I wouldn't recommend actually eating.
TT
T
Jan 16, 2026
2.0
Way overpriced... $16 for two "value burgers", fries and a soda. My burger buns were partially cold. The bacon was squishy and not crispy. (So much for "Wendy’s Brings the Bacon: Wendy’s menu items with delicious, crispy bacon".) I'm giving 2 stars instead of 1 because the taste was so bad I was sure it would make me sick, but it didn't. Last time I had Wendy's was at a place in Phoenix and it was great... this location doesn't compare.