Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Many reviews mentioned cold or old food, with some customers receiving undercooked items.
Customer Service
Service quality varied significantly; some staff were praised for friendliness while others were criticized for rudeness and lack of professionalism.
Wait Times
Long wait times were frequently noted, both in drive-thru and for mobile orders, leading to customer frustration.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions.
PH
Patrick Harrington
Nov 15, 2025
1.0
I think this is the worst Wendy's I've ever had. We did drive through at about 1:00 p.m. on Saturday. The order was three cheeseburgers and four frostys. Not only did they get the toppings on all of the hamburgers wrong (e.g., missed putting ketchup and mustard on a basic burger with no other toppings or gave a miniscule squirt of mustard on one) the meat was cold, the cheese unmelted, and the buns were clearly past their prime. Management needs to take a close look on what the heck is going on. I will never go back to this location. My very hungry kids didn't even finish the burgers because they were so gross.
BT
Ben Tilley
Nov 12, 2025
5.0
I had an issue that I was not pleased with but Miriam took care of it and I was very happy. Super sweet lady!
KB
Kinky Blenderr
Nov 9, 2025
1.0
One of the night time drive thru guys with the beanie was quite challenged when trying to take my order and at the end, he was also, oh so petty lol I had to repeat my order multiple times for a sour cream and chive potato (it's on the menu that way) w/ NO chives. He was talking too fast, I couldn't understand him and even his co-worker was right there outside probably could hear me asking over and over for SPECIFICALLY, a SOUR CREAM AND CHIVE POTATO WITH "NO" CHIVES. He kept talking over me and assuming what I wanted to order. I pay at the window then he tells me to pull forward to wait for my order, which no one else was even there--no other car waiting in the drive thru and the lobby was closed. I waited way too long and when he comes out, he has my bag folded over nice and tight. I thank him and leave. I immediately wonder if I should trust my food 'cause I could see the attitude in his face. I get home and open the tightly folded bag to see NO SOUR CREAM after I ABC'D the order to him 😆 It ain't my fault that he was in such a hurry to go back outside with his friend by the drive thru. Oh so petty, it probably made his night lol
KH
Kelsey Harris
Oct 23, 2025
1.0
I ordered Wendy’s on DoorDash. I ordered a pecan salad, 10 piece spicy chicken nuggets, a Carmel crunch frosty, and an Oreo frosty. When I received my order it did not contain a salad. Which I was charged for. The frosties were both chocolate frosties. So I asked DoorDash to reorder my items. When I messaged my DoorDash driver he said it was very slow and he was the only one in the lobby. He also stated they did not have any salad. I got credit for the first order being slow as well. When I received my second order. I got what I think was an Oreo frosty and another chocolate frosty. I will not be going to or ordering from this Wendy’s ever again! Service was terrible. I do not blame DoorDash for this at all. They helped me. But this fast food place is horrible.
MH
Miss Her
Oct 22, 2025
4.0
came to this Wendy’s one late night and ordered a Baconator Double Cheeseburger 🍔 — just the burger. Why did they bring me out a Dave’s Double with bacon? If you know, you know... that is NOT the same! 😑
Now, I usually don’t like to complain at fast food spots because Lord knows what they might do remaking your order after a long shift dealing with people all day. But when I asked for a refund, the manager said he couldn’t give my money back 😟.
My anxiety went through the roof, but my stomach said, “take the risk” — so I trusted him to remake it right. And HE DID! 🙌🏾
He remade that BACONATOR 🥓🥓🥓🥓 perfectly, and honestly, it was one of the best I’ve ever had. I think they actually put some love in it this time 😄.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Tucson, AZ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Tucson, AZ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (520) 319-8139.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Prince Wendy’s serve breakfast?
Yes, this Wendy’s location in Tucson, AZ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 3643 N. Campbell, Tucson?
Wendy's drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location at 3643 N. Campbell serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
What dining options are available at Wendy's on N. Campbell?
You can dine in, use the drive-thru, or get delivery where available at this location.
How can I order food from Wendy's at 3643 N. Campbell?
You can order through the Wendy's mobile app, their website, or use the drive-thru for pickup.
Where is Wendy's located in Tucson, AZ?
Wendy's is located at 3643 N. Campbell, Tucson, AZ 85719.
Is there a nearby bakery or cafe to visit before or after dining at Wendy's?
Yes, La Baguette Bakery and Ghini's French Caffe are nearby, offering bakery goods and breakfast options.
Are there nearby medical facilities close to Wendy's at 3643 N. Campbell?
Yes, Banner Health, Desert Mountain Dental, Pima Heart, Banner Urgent Care, and Urgent Extra Care are nearby medical providers.
What entertainment or shopping options are near Wendy's on N. Campbell?
Nearby you can find Red Elephant (a clothing and gift shop), Brush & Bottle art gallery, and the Treehouse landmark and accommodation.
How can I contact Wendy's at 3643 N. Campbell for questions or feedback?
You can call Wendy's directly at (520) 319-8139 or reach out via their Contact page online.