Wendy's

4.0
1403 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3535 E. Irvington Road, Tucson, AZ
85714, United States

Hours

Reviews

4.0
1,403 reviews
5 stars
667
4 stars
369
3 stars
182
2 stars
76
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.

Food Quality

Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, leading to dissatisfaction among customers.

Cleanliness

The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty facilities and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, indicating a need for better order management.

Atmosphere

Some customers noted uncomfortable situations in the dining area, including the presence of homeless individuals, which detracted from their experience.
  • DF
    Doglog***** Floridamcdoogle
    Dec 27, 2025
    3.0
    We had lunch here today, and it was ok, not outstanding, but better than McDonald's for burgers, but the only real mainstay for Wendy's for me is the chocolate frosty. But, the restaurant seems clean, I like the large dining room, so a decent experience, good for a three-star rating.
  • RP
    Regina Pine
    Dec 17, 2025
    4.0
    Emma is the most impressive, and that's why I gave 5 stars instead of 4! Fajitas, salmon, ribs and burgers are the best on the menu!
  • AW
    Alexander Wyman
    Nov 25, 2025
    3.0
    I order a Carmel drink and it was really bland I sent it back and they really didn't want to do anything about it until I said well I don't want it. They did add more syrup to it to make it sweeter. Proper customer service I wouldn't have to go back and forth with them about my drink they should have just fixed it with a smile instead I had to plead with them. Thanks for adding more syrup to it. But 3 stars just because I'm nice.
  • OJ
    Ortiz Fam J
    Nov 20, 2025
    5.0
    Breakfast potatoes are the best fast food breakfast potato Seasoned to perfection, crispy outside and creamy inside
  • SH
    Shavaughn Hendricks
    Nov 11, 2025
    1.0
    Order was wrong. Didn't get anything right on my receipt. I didn't receive an item. Called in, Talk with angel. Was spoken to rudely. Just wanted my 10 piece nuggets. Was told "she personally put the nuggets in the bag." And I couldn't get another one. One way to lose business. By being rude to customers and not believing your customer.

Frequently Asked Questions About Wendy's

Is Irvington Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at this Wendy's location?

The drive-through is open daily from 6:30 AM to midnight.