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Wendy's

3.9
(1224 reviews)

Business Details

3171 E Valencia, Tucson, AZ
85706, United States
(520) 746-3951

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3171 E Valencia, Tucson, AZ
85706, United States

Hours

Reviews

3.9
1,224 reviews
5 stars
564
4 stars
305
3 stars
187
2 stars
63
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold, stale, or poorly prepared items, while a few enjoyed their meals.

Cleanliness

The cleanliness of the restaurant received mixed reviews; some noted it was clean and well-maintained, while others reported unsanitary conditions.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating issues with order accuracy.

Speed of Service

Service speed varied significantly, with some customers experiencing long wait times, especially in the drive-thru, while others reported quick service.
  • GB
    greg brabant
    Feb 4, 2026
    1.0
    I Ordered a chicken sandwich medium fry, medium drink asked for a side of mayo and some Ketchup.Pertty simple right. Drove back to work opened the bag 1 Ketchup for a medium fry and no mayo.
  • MR
    Manuel Rubalcaba
    Dec 22, 2025
    1.0
    Thr lady at the drive throught was being very rudr. She said she was gon a get thr manager and then after she said that she said something after that. She came back and had an attitude and wasnt offering any possible soloution. I would not be going back there. She was very dissrespectful and difnt have a poaitive attitude
  • MM
    Marlo M
    Nov 15, 2025
    1.0
    Customer service was great but, the food sucks. First time eating at Wendy's. I ordered The Double stack Biggie bag thru the drive thru. The fries had no salt, i returned the fries and asked for fries with salt and that order also had no salt. Fries were cold and food did not taste fresh. One of the nuggets were wet in the middle. I took a pic of it. Burgers are small.
  • RF
    Rubby Favela
    Nov 10, 2025
    3.0
    I come here very often and today was very disappointing. I go to the drive-through today I paid for two large combos and I remembered I forgot to ask if they could add lettuce and tomato to my burger. The woman is on her headset and you can hear the manager. Tell her to tell me to pull up to the door since my fries weren’t done, but I was trying to explain to the woman that if I could add lettuce and tomato and that I’m willing to pay for it. She said yes and rushed me through to the door in the driveway and then gives me my food and only give me one fry when I paid for two so overall the customer service was not the best today. It was a little bit disappointing since I paid almost $30
  • DD
    DeeJayTee73
    Oct 31, 2025
    5.0
    Great experience.

Frequently Asked Questions About Wendy's

Is Valencia #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's at 3171 E Valencia, Tucson?

Wendy's at 3171 E Valencia is open daily from 7:00 AM to 12:00 AM (midnight).

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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