Wendy's

4.0
1218 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3171 E Valencia, Tucson, AZ
85706, United States

Hours

Reviews

4.0
1,218 reviews
5 stars
562
4 stars
303
3 stars
187
2 stars
63
1 star
103

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food quality, including cold, spoiled, or poorly prepared items.

Service Issues

Several reviews highlighted poor service experiences, particularly in the drive-thru, with long wait times and rude staff.

Staff Friendliness

Despite service issues, many customers praised the friendliness and positivity of the staff.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported unsanitary conditions.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits being excellent and others disappointing.
  • MM
    Marlo M
    Nov 15, 2025
    1.0
    Customer service was great but, the food sucks. First time eating at Wendy's. I ordered The Double stack Biggie bag thru the drive thru. The fries had no salt, i returned the fries and asked for fries with salt and that order also had no salt. Fries were cold and food did not taste fresh. One of the nuggets were wet in the middle. I took a pic of it. Burgers are small.
  • RF
    Rubby Favela
    Nov 10, 2025
    3.0
    I come here very often and today was very disappointing. I go to the drive-through today I paid for two large combos and I remembered I forgot to ask if they could add lettuce and tomato to my burger. The woman is on her headset and you can hear the manager. Tell her to tell me to pull up to the door since my fries weren’t done, but I was trying to explain to the woman that if I could add lettuce and tomato and that I’m willing to pay for it. She said yes and rushed me through to the door in the driveway and then gives me my food and only give me one fry when I paid for two so overall the customer service was not the best today. It was a little bit disappointing since I paid almost $30
  • DD
    DeeJayTee73
    Oct 31, 2025
    5.0
    Great experience.
  • JD
    JrStac DeMarino
    Oct 12, 2025
    1.0
    Very poor and food was poor quality
  • LR
    Lee Rawlette
    Sep 30, 2025
    5.0
    Always have the best service. The staff makes my day better just seeing how happy they always are.

Frequently Asked Questions About Wendy's

Is Valencia #1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.