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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customer experiences with staff are mixed; while many praise friendly service, others report rudeness and unprofessional behavior.
Food Quality
The quality of food and smoothies is inconsistent, with some customers enjoying their meals while others report issues like incorrect orders and poor preparation.
Pricing Concerns
Many customers feel the prices are high compared to competitors, and some express dissatisfaction with portion sizes and value for money.
Cleanliness
The cafe is generally noted for being clean and well-maintained, contributing positively to the customer experience.
Operational Issues
Customers frequently mention long wait times and issues with order accuracy, particularly during busy hours or when ordering online.
JC
JM Arizmendi Cintron
Nov 14, 2025
1.0
Friday nov.14.2025 at 7:55 pm lights off and a trash can in the drive through even though online it says they are open until 9pm
LT
Luke Thornburg
Nov 12, 2025
5.0
The building caught fire and is heavily damaged. This location may never open again after just a few years of operation. This was a nice cafe when it was open.
SS
Stingray
Sep 13, 2025
1.0
I have been coming to this location since it opened. I always get the chicken Thai wrap. Due to being away for work, it has been a few months since I was here. I got the wrap yesterday and could not believe my eyes. It is so much smaller as to be shocking. It used to be a good-sized tortilla filled with chicken, etc. Now it is a smaller tortilla and much, much skinnier. Of course, the price has gone up. Raise the prices if you must. I understand that as everything costs more. But don't insult your customers by making something ridiculously smaller. Sadly, won't be back.
CL
Couple’s Moving LLC
Jul 30, 2025
5.0
While unloading our clients truck in Tucson. We got our smoothies at this location. It was clean and great environment. Drinks were great like always.
JJ
Jonathan
Jul 21, 2025
1.0
Came here on Saturday night around 8:25, All of the front lights were already off, but I was sure it said online they close at nine. We decided to go to the drive-through to see if anyone would answer, After a minute, a girl did and when we asked for a few minutes to look at the menu, she screamed “huh”. All of us could tell she was annoyed that she actually had to work, After we placed our order, we could hear her say on the microphone sarcastically , “ Imagine coming in before closing”. I don’t want to be a jerk as my family owns Restaurants, I know how it is when customers come in the last minute, but I would think that over 30 minutes before they close was reasonable. The food was decent, but it was sad to see poor employees treating customers that way. She would not have lasted two weeks working for me. The girls name was Desiree F as written on our receipt