Taco Bell

3.9
1094 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1620 W Valencia Rd in Tucson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Taco Bell
1620 W Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

3.9
1,094 reviews
5 stars
529
4 stars
247
3 stars
157
2 stars
49
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned poor food quality, including stale items, incorrect ingredients, and overall disappointment with the taste.

Cleanliness

While some customers praised the cleanliness of the location, others noted issues with the lobby and restrooms being unkempt.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and good food experiences at this location.

Order Accuracy

Many customers expressed frustration with order accuracy, highlighting frequent mistakes and missing items.
  • SO
    Sarah Olvera
    3 days ago
    1.0
    The chicken strips are not even chicken strips. Smaller than chicken nuggets. Also for $7 you’d think they wouldn’t come burnt
  • PB
    Patricia Bond
    Nov 1, 2025
    1.0
    We went to the location at 1620 W Valencia in Tucson Arizona on Saturday Nov 1,2025 at 4:00 pm and spent $45 . Got home to eat my hard she'll taco and it was broken, all the meat fell out. How can you serve tacos like this in. Your Boxes?? Gross. And also we asked for sauces and received none. You need to have cooks that care and Drive Thru that listens. Also paid 30 cents a drink extra to get large that were the size of a small drink. Been coming to this location for a while, no problems until now. Don't think we will support Taco Bell anymore.
  • LR
    Lavinia Rios
    Nov 1, 2025
    1.0
    Arrived a few minutes before close and they refused service. Will NEVER come back here. Should’ve looked at their reviews, it says it all.
  • SL
    Sandra Lewis
    Oct 19, 2025
    5.0
    I like their food
  • KG
    Keith Griffiths
    Oct 17, 2025
    1.0
    8 people working and no customers. So why did I wait 28 mins

Frequently Asked Questions About Taco Bell

What are the regular drive-through hours at Taco Bell on W Valencia Rd?

The drive-through is open Monday through Thursday and Sunday from 8:00 AM to 2:00 AM, and on Friday and Saturday from 8:00 AM to 3:00 AM.

Where is Taco Bell located in Tucson?

Taco Bell is located at 1620 W Valencia Rd, Tucson, AZ 85746.