Subway

4.3
472 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tucson Subway® Restaurant at 2955 W Valencia Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2955 W Valencia Rd, Tucson, AZ
85746, United States

Hours

Reviews

4.3
472 reviews
5 stars
294
4 stars
89
3 stars
42
2 stars
15
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.

Order Accuracy

Multiple reviews highlight issues with incorrect orders, missing items, and inconsistent preparation of sandwiches.

Food Quality

While some customers enjoyed fresh and delicious food, others complained about stale bread and poorly made sandwiches.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention unsanitary incidents.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, describing the food as overpriced for the quality received.
  • EB
    Em B
    Nov 17, 2025
    5.0
    The staff(3) on 11/17/25 @1pm was AWESOME. They were friendly and prepared our food with care and we're happy to be there. Great experience!
  • DD
    Drewskii
    Nov 11, 2025
    5.0
    Very welcoming and good service, very exquisite cuisine if i do say so myself 😌🤌
  • AP
    Andrew Pina-Gomez
    Nov 11, 2025
    5.0
    Manager was very welcoming and employees provided great customer service
  • BR
    Baeza Robert
    Oct 30, 2025
    1.0
    Our online order was drenched in mayo and mustard, after specifically asking for them to put hardly anything on my club sandwich. The other sandwich was the complete opposite, with missing requested condiments and completely dry!? We called management, as this was our second time experiencing this and the person answering denied to offer the name of her manager, so we went in person and the person on the phone had no alternative but to accept there was in fact a manager in store, after we threatened to speak to their general manager. She then accused us of threatening her although her staff said we didn't and she stated," nothings for free in this World." and that it was against policy. We paid good money and wanted what we ordered and respectfully requested that she remake our sandwiches but she only replaced one and was very snooty and unprofessional with her snide comments. Im not telling you how to do your job but somebody needs to be retrained, especially in a management position. We've ordered from other Subway locations so we know what quality customer service consists of and what is unacceptable.
  • JN
    Jennifer Nelson
    Oct 19, 2025
    2.0
    I ordered delivery from the app, as I don’t have a car. Took almost an hour the driver had to wait there for a while for the order to be ready. I ordered 2 kids meals for my daughters, the sandwiches were made exactly as ordered, but they did not include the applesauce or drinks that come with their meals, so I called them to tell them the person answered unprofessionally and didn’t give her name, when I explained that I was missing items she didn’t even apologize just said can you come into the store today I said no I don’t have a way to get there she then said well then she can only offer me a voucher to be mailed to me they don’t do credits. Kind of rude and unprofessional so basically if I didn’t get the voucher sent to me I would be out of what I paid for subway corporation will be hearing from me how rude unprofessional their employees are and they are ripping me off of what I paid for. I’ve never had such bad service with subway before and the bread was kind of tough too

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2955 W Valencia Rd, Suite 101, in the Valencia Corners Shopping Center, Tucson, AZ 85746.

What are the hours of operation for this Subway location?

This Subway is open every day from 8:00 AM to midnight.