Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tucson Subway® Restaurant at 3999 E Grant Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.1
373 reviews
5 stars
205
4 stars
81
3 stars
48
2 stars
12
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their friendliness and efficiency, while others, particularly a manager named Alex, were criticized for rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; while many customers enjoyed their sandwiches, there were complaints about freshness, incorrect orders, and hygiene issues.
Cleanliness
Store cleanliness received mixed feedback; some customers noted clean environments, while others reported unsanitary conditions and poorly maintained facilities.
Staffing Issues
Staffing levels were frequently mentioned as inadequate, leading to long wait times and overwhelmed employees during busy periods.
- AAAzDec 11, 20255.0Lilly and Israel helped my Fiancé, my som and I tonight, their customer service was above and beyond. They helped us when we came in 10 mins before close. Thank you guys! Happy holidays.
- JJJessiDec 6, 20255.0Sure! Here’s Option 1 tailored for Subway for you to post: Had a great experience getting our sandwiches at the Subway on Alvernon & Grant. Sara made excellent subs, and A l e x brought great energy. They both made it a fun trip!
- GMGerald MannNov 8, 20255.0Lady working, by herself, today , seems to take more time with the customers than most other employees of subway, I've been to a lot of these places all over Arizona. My sandwich looked amazing
- JRJesus RodriguezOct 21, 20251.0It's 9:40 p.m. and the restaurant is closed!!!! It says you close at 10 p.m. ??? You have an employee inside but he says you're closed. Update your hours of operation if you'll be closing before 10 p.m.
- RRReneDeniseOct 9, 20251.0I was saying your location on Grant and Alvernon today. I was disrespected by a person named a l e x. He identified himself as your store manager. He disrespected me and refused me service for no reason. There was another woman in the store with her husband and she also had a problem dealing with a l e x. She had to mention something to him also but he did not refuse her service. I mentioned to a l e x that he should not be a manager. He was smart mouth with me and disregarded me. He said that I could listen to him tell me about your 30-minute rule about getting a refill and after that a person would be loitering and if he could answer questions about your drinks for sale then I could listen to his words about what he had to say about the homeless population and 30 minute time limit to get a refill on a drink. He was disrespectful and smart mouth and refuse me service for no reason and again another woman customer while I was inside the store also seemed not to appreciate the way a l e x was speaking to her. Please replace this person named a l e x and please get a new manager at your Subway on Grant and Alvernon. Thank you.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 3999 E Grant Rd, Northgate Plaza, Tucson, AZ 85712.
What are the opening hours of Subway at 3999 E Grant Rd?
Subway is open every day from 9:00 AM to 10:00 PM.
Does this Subway location offer delivery service?
Yes, this Subway offers delivery service along with online and app ordering.
Can I dine in at the Subway at Northgate Plaza?
Yes, this Subway location serves dine-in customers as well as takeout.
Does this Subway restaurant cater events?
Yes, catering services are available at this Subway location.
What types of meals are served at this Subway restaurant?
They serve breakfast, lunch, and dinner.
Where can I view the Subway menu and nutrition information online?
You can see the full menu and nutrition details at https://www.subway.com/en-US/MenuNutrition/Menu.
Are there any tax service providers near Subway at Northgate Plaza?
Yes, Jackson Hewitt Tax Service and H&R Block are nearby. You can handle your tax needs before or after grabbing a meal at Subway.
What other fast food restaurants can I visit near Subway at 3999 E Grant Rd?
Nearby fast food options include Wendy's and Filiberto's Mexican Food, offering you more dining choices in the area.
Are there any convenient services near Subway for errands while visiting?
Yes, nearby services include Northgate Laundromat for laundry and The UPS Store for shipping and printing needs, which could be convenient during your visit.