Subway

3.5
216 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tucson Subway® Restaurant at 4889 W Ajo Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4889 W Ajo Hwy, Tucson, AZ
85757, United States

Hours

Reviews

3.5
216 reviews
5 stars
101
4 stars
34
3 stars
14
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some staff praised for their friendliness and efficiency, while others are criticized for rudeness and poor attitude.

Food Quality

Food quality is inconsistent, with reports of fresh ingredients and delicious sandwiches contrasted by complaints of unsatisfactory and poorly prepared items.

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and lack of available ingredients, leading to dissatisfaction.

Cleanliness

There are mixed reviews regarding cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.

Management Issues

Several reviews highlight poor management and staffing problems, including inadequate training and lack of responsiveness to customer complaints.
  • JP
    Jonathan Pfeiffer
    Dec 28, 2025
    5.0
    Six Seven And Testicles Love this place, staff is absolutely wonderful Products are always fresh and they're very kind. Love the rewards program
  • VS
    Vision Silent
    Dec 20, 2025
    5.0
    My wife & I have gone multiple times, simply because of the good food and the great service. Specifically a young man and a young lady! They’re awesome. I believe they should receive a raise.
  • KP
    Kaya Perry
    Dec 17, 2025
    5.0
    Tahiz (sorry if it’s spelt wrong) was absolutely amazing and she made a great sandwich! Deserves a raise!
  • FA
    Frank Amarillas
    Nov 26, 2025
    1.0
    Craving a rotisserie chicken sandwich for. While total wet meat disaster to go. Tossed the majority of the sandwich extreme shame at $18. The old rotisserie check was awesome this chicken had horrible flavor and soaked the bread. Tried to eat it but just couldn’t do it.
  • AB
    April Brown
    Nov 4, 2025
    1.0
    Cindy is a very bossy lady, She was bitching the whole time we were in line to the young kid Julio. I don't know how he can put up with that! She then accused my group for cutting the line. Clearly, we were there way before the other couple. She accused Julio for letting us cut. I told her we did not cut the line. The food isn't that good that we have to fight to get to the front of the line. She needs to work on attitude & treat her helper better. End of rant!

Frequently Asked Questions About Subway

What types of meal options are available at the Subway located at 4889 W Ajo Hwy?

The Subway at 4889 W Ajo Hwy in Tucson offers breakfast, lunch, and dinner, including Footlongs, 6” sandwiches, wraps, and salads with fresh-cut veggies and fresh-baked bread.

What are the operating hours for this Subway location?

Open Monday to Friday from 7:00 AM to 11:00 PM, and Saturday to Sunday from 9:00 AM to 10:00 PM. Closed on Thanksgiving and Christmas, with reduced hours on Christmas Eve.