Subway

3.8
219 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Tucson Subway® Restaurant at 5570 E. Travel Plaza Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5570 E. Travel Plaza Way, Tucson, AZ
85756, United States

Hours

Reviews

3.8
219 reviews
5 stars
99
4 stars
45
3 stars
31
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude employees and careless handling of food.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning issues like tasteless meat and stale bread.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions and others mentioning a clean environment.

Order Accuracy

Multiple customers reported issues with incorrect orders and staff not following specific requests.

Convenience

The location's convenience was frequently praised, especially for travelers, but service speed was often criticized.
  • LS
    Larisa Soktoeva
    Oct 22, 2025
    1.0
    Terrible experience, the meat was tasteless, and it was a thin roll for $11. Never have a roll been so scanty and thin!!!!! By the way, this isn't the first time this has happened at a Subway cafe.
  • DN
    Dannyle “El” Norris
    Aug 29, 2025
    1.0
    The employee with the long name starting with Eq needs an attitude adjustment. He was careless with the food and kinda tossed it around so my bacon was all scewed. I've never had a Subway employee not make sure the bacon was straight cause it gets more bacon in every bite and also easier to place ingredients on top if it's flat. He toasted two sandwiches together and decided to argue with me that they always do that (they don't. it's only been a couple months since I last came here with my brother and we've been here dozens of times.) He also didn't seem to understand that when you toast/cook more than one thing together you need a time adjustment. It doesn't just magically heat up both in under a minute especially when one is practically frozen. He also bent the lids of our cups beyond use. Seemed to want to rush us out of there the whole time. He was not sorry at all for how he was behaving. Never had an employee at any Subway be so rude or careless before.
  • AJ
    Andrea Jade
    Jul 29, 2025
    1.0
    I came here with a group of friends, we waited to decide what to order and were polite but this young Asain girl was extremely rude to us. Demanding what we wanted and gave snarky faces and attitude when we talked. When our faces were turned she would roll her eyes . She would slam the oven after putting our sandwiches in and just overall was extremely rude. The absolute worst customer service I’ve ever experienced in my life. She should be fired!
  • MR
    Marc Rasch
    May 28, 2016
    3.0
    Overpriced and they don't have the "sub of the day". Plenty of other Subways in the area

Frequently Asked Questions About Subway

What are the operating hours for Subway at 5570 E. Travel Plaza Way, Tucson?

Subway is open daily from 5:00 AM to 10:00 PM.

Does this Subway location offer catering services?

Yes, this Subway location offers catering services for your events and gatherings.