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Subway

3.8
(221 reviews)

Business Details

(520) 663-3424
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Tucson Subway® Restaurant at 5570 E. Travel Plaza Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5570 E. Travel Plaza Way, Tucson, AZ
85756, United States

Hours

Reviews

3.8
221 reviews
5 stars
101
4 stars
45
3 stars
31
2 stars
10
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and long wait times.

Food Quality

Mixed feedback on food quality; while some praised the freshness and taste, others reported issues with stale ingredients and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly with the dining area and food handling practices.

Convenience

The location's convenience was frequently mentioned positively, especially for travelers and late-night customers.

Staff Attitude

Inconsistent staff attitudes were reported, with some employees being friendly and attentive while others were described as rude or dismissive.
  • BK
    Beytullah Kangal
    Jan 23, 2026
    5.0
    I bought a sandwich tonight it's perfectly delicious
  • XC
    Xavier Costgrove
    Jan 17, 2026
    5.0
    This is my go to at the pilot the employees are so nice and friendly and the food always comes out delicious will be coming back often.
  • LS
    Larisa Soktoeva
    Oct 22, 2025
    1.0
    Terrible experience, the meat was tasteless, and it was a thin roll for $11. Never have a roll been so scanty and thin!!!!! By the way, this isn't the first time this has happened at a Subway cafe.
  • DN
    Dannyle “El” Norris
    Aug 29, 2025
    1.0
    The employee with the long name starting with Eq needs an attitude adjustment. He was careless with the food and kinda tossed it around so my bacon was all scewed. I've never had a Subway employee not make sure the bacon was straight cause it gets more bacon in every bite and also easier to place ingredients on top if it's flat. He toasted two sandwiches together and decided to argue with me that they always do that (they don't. it's only been a couple months since I last came here with my brother and we've been here dozens of times.) He also didn't seem to understand that when you toast/cook more than one thing together you need a time adjustment. It doesn't just magically heat up both in under a minute especially when one is practically frozen. He also bent the lids of our cups beyond use. Seemed to want to rush us out of there the whole time. He was not sorry at all for how he was behaving. Never had an employee at any Subway be so rude or careless before.
  • RC
    Robert Clevidence
    Mar 4, 2025
    1.0
    The female employee that was making my sandwich just now didn’t put clean gloves on in between the last customer and using the register and she was very rude the whole time when asked questions

Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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