Sonic Drive-In

3.5
1435 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2222 E. Broadway for the ultimate SONIC experience!

Location

Sonic Drive-In
2222 E. Broadway, Tucson, AZ
85719, United States

Hours

Reviews

3.5
1,435 reviews
5 stars
554
4 stars
292
3 stars
186
2 stars
118
1 star
285

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting 20-45 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and wrong food being served.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, hard, or improperly prepared items.

Customer Service

While some staff were praised for their friendliness, many reviews noted rude or unhelpful attitudes from employees.

Cleanliness

Several customers mentioned unsanitary conditions at the location, including dirty tables and concerns about food safety.
  • PP
    Paul
    Jan 1, 2026
    1.0
    Guy covered with blood and no t shirt walked through the stalls 8 pm. Waited 30 minutes for sonic, pickup order too. They forgot about my order. I pressed the button, they canceled my button press. Waited 10 more minutes and pressed the button again. Said they’ll be right there, food was cold and soggy. Lmao screw this
  • EG
    Eliza Grigsby
    Jan 1, 2026
    5.0
    Order ahead is the best option to save, but, the discount for drinks on the app should be automatic. Just saying.
  • YO
    Yvonne Ortiz
    Dec 30, 2025
    1.0
    We waited a long time for our food and then it was called it tasted so gross. You know, you pay a lot for your food. When you go out at least you wanna serve hot and good.
  • MA
    Morgan Alivia Arendt
    Dec 15, 2025
    1.0
    SO SLOW either the workers dont care or are severely understaffed. The morning crew is HORRIBLE and i feel bad for the night shift workers cause they seem understaffed and stressed. Food is good like 90% of the time tho
  • SA
    Sandra Anaya
    Dec 12, 2025
    2.0
    Ordered on line tater tots with cheese, couple of limeades, a coke, and smash burger. I went to pick up and discovered the coke was missing. So I asked about it and the car hop wanted to see my receipt which was on my daughter's phone. I asked if it was on their receipt which they did not provide to me. After going back and forth a bit, I ended up buying a medium coke for over $2 🙃. Then I had to wait for what seemed like an eternity, probably 5 minutes I'm sure to aggravate me, which worked. I finally got home 🏡 and my tater tots were hard and the cheese was gross cheese slices and hard as well. The cherry 🍒 limeade was good 👍