Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 198 W. Valencia for the ultimate SONIC experience!
Location
Hours
Reviews
3.5
1,462 reviews
5 stars
564
4 stars
296
3 stars
201
2 stars
105
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, often exceeding 30 minutes, even for simple items.
Food Quality
Many reviews highlighted issues with food quality, including cold, burnt, or improperly prepared items.
Customer Service
Numerous complaints about rude or unprofessional staff, with specific mentions of poor management and lack of responsiveness to customer concerns.
Mobile Ordering Issues
Customers experienced significant problems with mobile orders, including incorrect items and long wait times.
Inconsistent Experience
While some customers praised specific staff members and experiences, overall feedback indicated a decline in service quality and consistency.
- HFHector FloresDec 30, 20254.0Comida Sabrosa y Variada
- IKIngmar KoecherDec 25, 20251.0Sat there for 20+ minutes for a cold cheese burger. Sonic sucks. Everywhere.
- JGJon GwinnDec 24, 20255.0Clean and fast
- HHHonoring honestyDec 15, 20255.0The price is the best compared to the other places
- PAPaul (Apollo)Dec 9, 20254.0Fast food was good, server was helpful and nice.