Service Quality
Customer service experiences are highly inconsistent, with reports of rude staff and poor management overshadowing positive interactions.
Food Quality
Food quality is frequently criticized, with complaints about cold, stale, or improperly prepared items, alongside some positive mentions of specific menu items.
Cleanliness
Several reviews mention cleanliness issues, particularly in relation to the condition of the restaurant and food preparation areas.
Order Accuracy
Many customers report issues with order accuracy, including missing items and incorrect orders, leading to dissatisfaction.
Speed of Service
Service speed varies significantly, with some customers experiencing long wait times, especially during busy hours.