Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7940 N Thornydale Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.7
1,464 reviews
5 stars
608
4 stars
352
3 stars
199
2 stars
103
1 star
202
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service experiences.
Food Quality
Many reviews highlighted subpar food quality, including cold, hard, or improperly cooked items.
Positive Staff Interactions
Some customers praised individual staff members for their friendly service, despite overall service complaints.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and food handling.
Inconsistent Experience
Customers noted that experiences varied widely, with some visits being satisfactory while others were disappointing.
- JSJT SJan 4, 20261.040 min wait for a cheeseburger is crazy and it was not even good. Do better sonic.
- RSRobert SternJan 4, 20261.0Absolutely the slowest food ive ever seen. I dont eat at sonic but I door dash and ive had to leave multiple times while waiting for food. Like 30 min and one car has made it out of drive through type waiting.
- SBSinisa BuzukDec 27, 20253.0Food is great but wait time is way to long
- SSShelton SherrillDec 26, 20251.0Tried to order a drink special off the app. Had problems, employees refused to honor it claiming the app was through "a third party" even though it was the Sonic ordering app and there was bays specific for those customers at the location; Sonic branded app, not third party, terrible excuse. Employees were clueless about any specials in general or that Sonic regularly offered this same drink special in the past without the app. Extremely disappointing that society forces everyone through broken apps just to be berated by the employees for trying to use it.
- EGEmily GDec 23, 20251.0We ordered one soda. One. Took over 15min to get it. Ridiculous