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Sonic Drive-In

3.7
(1478 reviews)

Business Details

7940 N Thornydale Road, Tucson, AZ
85741, United States
(520) 572-8100

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7940 N Thornydale Road for the ultimate SONIC experience!

Location

Sonic Drive-In
7940 N Thornydale Road, Tucson, AZ
85741, United States

Hours

Reviews

3.7
1,478 reviews
5 stars
613
4 stars
352
3 stars
199
2 stars
105
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times and incorrect orders being common complaints.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.

Staff Attitude

While some customers praised friendly staff, many others experienced rude or unhelpful service, particularly during busy times.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty restrooms and a run-down appearance of the location.

Drink Satisfaction

Despite the issues with food, many customers enjoyed the drinks, particularly the slushes and milkshakes.
  • KJ
    Kasey Jankowski
    5 days ago
    2.0
    The carhop was the sweetest girl in fixing the order. However, the order itself was so messed up on the price, my food came to us with items I requested to omit. The food was extremely over cooked. I worked at a couple Sonics 20+ years ago and it's always fun to take my kids to show them all the different drink options. This time was just a huge fail. Hopefully it was just a super "off" day. We will have to go again to see if that is a regular occurrence.
  • DD
    Desiree
    Feb 8, 2026
    1.0
    Sat and watched 4 people who arrived after us get their drinks and wasted 15 min of our day. Horrible service at this location every single time we try to give them another chance.
  • BR
    Brian Reid
    Feb 7, 2026
    1.0
    Used to come here all the time and service was always great. Obviously management is no longer running things well anymore because this Sonic has turned into a complete train wreck. Broken order kiosks, broken card readers and utter confusion. Got brought the wrong order then got asked 3x what my order was again. After 20 minutes I gave up and went elsewhere. Wont be coming here anymore. Lets see if the bot responds and tells me to go to their website with the link that doesn't even work... lol.
  • AP
    AceyCasey And my Little Pack
    Jan 29, 2026
    1.0
    Horrible service tonight around 6:45pm. The tots were a bit strange in flavor, jalapeño cheese poppers were a bit overcooked, burgers were pretty decent just not very warm, and drinks taste more like soda water than doctor pepper and rootbeer. We waited 15 or so minutes before getting addressed then waited another 10-15 before pulling to the drive thru instead and finally getting properly addressed, but still having to wait about 5 to get to order and roughly 30 more before getting the food. The night crew this time around sucked horribly.
  • FB
    Fran “Ladytiger” B
    Jan 20, 2026
    1.0
    They messed up our order. Unfortunately the chili cheese fries comes in the same container as a chili cheese hot dog and we couldn't tell what was what we knew. We were missing something. We thought it was the size but we were actually missing a whole hot dog. Once we got the replacement for the sides everything was overcooked dry and disgusting. This is like the third time this has happened at the Sonic location. I will not be going there again for food. The drinks were excellent though

Brand Certified Facts from Sonic Drive-In

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Certified February 22, 2026Yext Knowledge Graph
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