Service Issues
Numerous customers reported extremely slow service, with long wait times and incorrect orders being common complaints.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or incorrect items, leading to dissatisfaction.
Staff Attitude
While some customers praised friendly staff, many others experienced rude or unhelpful service, particularly during busy times.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty restrooms and a run-down appearance of the location.
Drink Satisfaction
Despite the issues with food, many customers enjoyed the drinks, particularly the slushes and milkshakes.