Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Tucson, AZ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3255 W. Orange Grove Road for the ultimate SONIC experience!
Many customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Food quality was inconsistent, with complaints about cold, stale, or improperly prepared items.
Customer Experience
Some customers had positive experiences with friendly staff, while others faced significant issues leading to dissatisfaction.
Operational Problems
Customers noted broken equipment, long wait times, and issues with mobile ordering.
AH
angel hidalgo
2 days ago
1.0
Stopped by for Route 44 diet coke, total was $3.70 give cashier a $5 and he hands me a $1, I asked for my coins, he said they had no coins, isn't that something!
KH
Kevin Harris
Feb 15, 2026
3.0
Outside dining tables were dirty. Bathrooms were out of service. Burger was cold.
JB
Jimmy Bee
Feb 6, 2026
1.0
Abysmal. Employee directs orders away from the stalls and to the drive through, which is totally fine, it's not even 7 p.m. but I get being short-staffed. Employee then proceeds to sit at the locked window, staring at the cars without taking a single order. I get it, if you don't want to work, just shut the lights off and play on your phone, don't make people wait.
BL
B L
Feb 6, 2026
1.0
Sonic is great, a childhood favorite for sure. This location is starting to become a bit rundown. The service is very slow. I have waited 20 mins or longer just for a sonic blast. Time to step it up Sonic.
SB
Shawn Bowman
Dec 1, 2025
3.0
Would give a better rating but they seemingly actively try to get something about or my entire order wrong every damn time.