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Smashburger

4.1
(981 reviews)

Business Details

3837 E. Broadway Blvd., Tucson, AZ
85716, United States
(520) 325-9553

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
3837 E. Broadway Blvd., Tucson, AZ
85716, United States

Hours

Reviews

4.1
981 reviews
5 stars
571
4 stars
185
3 stars
76
2 stars
43
1 star
106

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the burgers while others reported burnt or poorly prepared items.

Service Issues

Inconsistent service experiences; some customers highlighted excellent service while others reported rudeness and long wait times.

Cleanliness

Generally noted as clean, but some customers mentioned issues with maintenance and unpleasant odors.

Pricing Concerns

Many customers felt the prices were too high for the quality and portion sizes of the food.

Menu Changes

Customers expressed disappointment over recent menu changes and the removal of popular items.
  • GB
    Grayson Brannan
    2 days ago
    5.0
    Allah is the nicest worker I’ve ever met. She is amazing
  • JJ
    Jae Jones
    4 days ago
    5.0
    I love this place. You can't go wrong with the burger. They did have new items on the menu. No longer had one of the sides I love getting. Which was sad. But the lady who help me was nice. Place was clean. I would come to this place again.
  • SG
    Star Girl
    Jan 30, 2026
    5.0
    First time eating here after years of driving past this place, I am absolutely blown away by how delicious the meal was! Fresh and delicious meal for the same cost (or less!) as that fake McDonald's or BK "fast food. Definitely give it a try. They have some cool mixed teas and drinks by the fountain as well that a lot of places do not have. Wonderful experience. Large seating area.
  • MS
    Mike S
    Jan 26, 2026
    1.0
    Where to start, I ordered a classic smash and a truffle mushroom smash, both of which were burnt past "well done" to "congratulations." The Smash tots were cold, and my crispy Brussels sprouts were mostly leaves no actual sprouts (also burnt!)
  • HS
    Hannah Shotts
    Jan 24, 2026
    1.0
    Waited 40+ minutes for a mobile order that should have already been ready when we arrived. Food was completely cold and inedible. Milkshake was fine because it took them 40 minutes to make it. 2 poor employees were trying to keep everything together while a manager was called multiple times on the phone and hung up on them refusing to answer. Apparently the friers went down and they were struggling. I placed a mobile order because my blood sugar had crashed. Couldn't eat the food that took 40 minutes to wait for, ended up going to In-N-Out after this. I shouldn't have had to buy food from 2 burger places today. Manager or owner, if you are reading this, you need to step up.

Frequently Asked Questions About Smashburger

What kind of food does Smashburger offer?

Smashburger provides handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the opening hours for Smashburger?

Smashburger is open from 10:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:00 AM to 10:00 PM on Friday and Saturday.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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