At Papa Johns Pizza in Tucson, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Tucson pizza for any occasion. Call us for pizza delivery in Tucson or stop by 2071 E. IRVINGTON RD for carryout to order the best pizza in Tucson, along with breadsticks, wings, and more!
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and unsatisfactory responses when addressing these problems.
Food Quality
Feedback varied significantly, with some praising the pizza as delicious while others complained about unsanitary conditions and poorly made food.
Delivery Issues
Several customers experienced long wait times, incorrect deliveries, and poor communication regarding their orders.
Staff Performance
While some employees received praise for their service, others were criticized for unprofessional behavior and inefficiency.
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Felipe Solorzano
Feb 9, 2026
1.0
Very misleading situation with the Papa John's 'Any Pizza Any Size' pizza deal for $10.99. The website initially showed XL as a valid option with no extra cost. I ordered an XL. At pickup I received a Large, and the email said I purchased a L. When I went back to the website, suddenly the XL had a '+$3' charge for the XL, which wasn't there previously. I cleared my cache and data from my browser and the '+$3' was gone again and the price was $10.99 for an XL. They are misleading customers into purchasing and then switching it and making the customer think it's their mistake.
AS
A S
Feb 6, 2026
1.0
Horrible location!! Run by a manager who's better off being a supervisor of the girl scouts. Zero accountability for any of the mistakes they ever make, location is probably one of the worst in Tucson stay far away. JUST READ ALL THEIR NEGATIVE FEEDBACK BEFORE YOU MAKE ANY PURCHASE HERE
YN
Your Nightmare
Jan 29, 2026
1.0
5 people at work, standing doing nothing. Fold boxes if you are bored !!!! I’ve ordered my pizza, and this is what I’ve got. As far as I know, your job is to make good pizza. You have a freaking fork to remove bubbles !!! This should not be allowed to serve to a customer !!! You want to tell me there is 5 people at work, and not even one person would check if the pizza is okay ? Unacceptable !!! I should get my money back !!!
MS
Moon S.M
Jan 10, 2026
5.0
This is our second time ordering here since moving and they're really nice and make the best pizza:) we get tons of sauces and they get my order perfect every time, theyre really efficient and great! Thanks :)
CH
Crystal Heaton
Jan 8, 2026
5.0
Papa John's Pizza always has the best pizza ever I love the chicken barbecue bacon pizza