Papa Johns Pizza

3.2
229 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Tucson, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Tucson pizza for any occasion. Call us for pizza delivery in Tucson or stop by 9505 E BROADWAY BLVD for carryout to order the best pizza in Tucson, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
9505 E BROADWAY BLVD, Tucson, AZ
85748, United States

Hours

Reviews

3.2
229 reviews
5 stars
93
4 stars
29
3 stars
20
2 stars
15
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful management.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect pizzas.

Food Quality

Several customers expressed dissatisfaction with the quality of the food, mentioning cold, undercooked, or poorly made pizzas.

Delivery Issues

Customers frequently complained about late deliveries and problems with the delivery service, particularly when using third-party apps like DoorDash.

Staff Attitude

There were multiple mentions of staff being rude or dismissive, contributing to a negative customer experience.
  • JG
    Jennifer Gates
    Dec 31, 2025
    5.0
    The people that work here are amazing. The website changed the time I after I paid and I called the 800 number and I guess the store never received the call and made it right. They are the best and always so nice. It is my favorite location
  • TL
    Trisha Lenart
    Dec 31, 2025
    1.0
    I would give 5 stars because their pizza is delicious however I ordered it to be ready and hour ahead, and they made it too soon. It was cold and not as fresh by the time I picked it up. Also, the light on the exterior of the store was out, which i did let them know about. I will order again in a few days I'm sure...
  • PS
    Patricia Shaw
    Dec 27, 2025
    1.0
    Ordered a pizza online for in store pick up. Took 40 minutes to get there. My pizza said it was ready. Upon arriving to the store my pizza was in fact not ready nor made.
  • E6
    EvilRobloxer 666
    Dec 13, 2025
    1.0
    Ordered around $70 worth of food for delivery. Money was taken out of bank but nothing happened with order. Had four separate order confirmation emails. Waited an hour before calling, they said that they never received the order and there was nothing they can do. They said we will hopefully receive a refund in a couple days but who knows. But they said we could go in and order in person. What an opportunity. Terrible service, don't get a delivery from here, choose a different location. Order Little Caesars or Domino's, it's probably cheaper.
  • KK
    Karen K
    Dec 5, 2025
    5.0
    The only issues I’ve ever had from here have been from their computer systems not communicating with DoorDash properly. Sometimes it’s just that the ETA goes wonky when it transfers over, but this time it wouldn’t transfer over at all. That usually wouldn’t result in a five star review, but the manager (Dakota, I think?) communicated well and handled it in a way that kept my loyalty. I’m not going to fault the store for IT issues when they make pizza this good and always go the extra mile to fix their mistakes. This store has a great team– give them proper technical support!

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Tucson, AZ?

Papa Johns Pizza is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.

Does Papa Johns Pizza offer delivery services?

Yes, Papa Johns Pizza offers delivery services with no-contact delivery options available.