Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
751 reviews
5 stars
302
4 stars
137
3 stars
93
2 stars
54
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and unprofessional behavior from staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.
Food Quality
Customers expressed disappointment with the quality of food served, often receiving cold or improperly cooked items.
Management Concerns
Several reviews mentioned ineffective management and lack of proper training for staff, contributing to the overall poor customer experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their helpfulness and professionalism.
- LHLily Hayes2 days ago5.0very kind, especially that lady with a neck tattoo and reddish hair.(she didn't have a tag on her when I went in this time) very kind and professional, always in a good mood and ready to help. I've been going pretty regularly for lunch and never had an issue with them
- SHShawn Holton3 days ago1.0Worst ran McDonald's in Tucson. You're guaranteed to get told to pull around and wait for another 15 minutes no matter what you order. And 2/3 times they get the order wrong. We will definitely avoid this place anymore
- ABAngelica BeeneJan 5, 20261.0Rude staff. Cold food. Long wait with no one else in line. Order 20 nuggets and to burgers and said they would only provide 3 ranch
- LJLily JonesJan 2, 20265.0The best mcdonald’s. compared to the other one on East side, this one is always more fresh, faster, and more accurate. I think I’ve had one issue where they gave me the wrong thing, but it was an easy fix when I went back inside to tell them that it was wrong. I will drive the extra 5 to 10 minutes to go to this one.
- MPMadi ParsonsDec 22, 20251.0I was waiting at the counter for my take out order and the staff were all goofing off, yelling, even cussing in spanish. There was one lady there with glasses, and she was legit throwing food and materials with no regard. Just plain tossing things around. And when i finally got my order she just tossed it at me and continued yelling and goofing off. Very unprofessional and just clearly not in the right mindset to have a job. Definitely need to hire some better employees.
Frequently Asked Questions About McDonald's
What are the operating hours for this McDonald's location?
This McDonald's is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
Is delivery service available at this McDonald's?
Yes, delivery is available 24/7 through McDonald's delivery service.
Does this McDonald's offer drive-thru service?
Yes, the drive-thru at this location operates 24 hours a day, seven days a week.
Can I place a mobile order or use curbside pickup at this McDonald's?
Yes, mobile ordering and curbside pickup are available services at this McDonald's.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It's located at 9090 S Houghton Road, Tucson, AZ 85747, United States.
Can I use the McDonald's app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What other services does this McDonald's offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
Are there any nearby automotive service businesses to this McDonald's?
Yes, nearby automotive services include Discount Tire, Brake Masters, and AutoZone, useful if you need vehicle maintenance while stopping for a meal.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Papa Murphy's pizza, Jersey Mike's Subs for sandwiches, and Panda Express for Chinese food, offering a variety of dining options in the area.
Are there any nearby places that provide telecommunications or mobile phone services?
Yes, Verizon is close by if you need mobile phone services or telecommunications support during your visit.