McDonald's

3.6
2185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6651 E Tanque Verde Rd, Tucson, AZ
85715, United States

Hours

Reviews

3.6
2,185 reviews
5 stars
862
4 stars
474
3 stars
357
2 stars
170
1 star
322

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised friendly staff while others reported rudeness and poor service.

Food Quality

Numerous complaints about cold, incorrect, or poorly prepared food items, with some customers experiencing food safety issues.

Cleanliness

Concerns raised about cleanliness in the dining area and restrooms, with reports of sticky floors and unkempt facilities.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to frustration among customers.

Drive-Thru Experience

Drive-thru service is often slow, with some customers experiencing long wait times and prioritization of mobile orders.
  • DD
    David Davis
    1 day ago
    1.0
    Nobody checks the front. Theres no help ever. All because they want to make the process automatic
  • BL
    Barry Ladd
    Nov 4, 2025
    2.0
    All I ordered was French fries , they were cold and not seasoned. Not the first time I have been disappointed with this location
  • ZZ
    Zach Zachareas
    Oct 29, 2025
    5.0
    Izzy and Ruby are absolutely amazing. I will be going back to this location in the future. Amazing customer service.
  • LL
    leitning17
    Oct 22, 2025
    1.0
    Tried giving it another try in the drive through. Wait time was horrible. Will not be back. Cold and uninviting. Sticky floors. Mobile order took forever to get. Employees were nice and working hard. Better than the one on craycraft though.
  • JH
    Janet Hendricks
    Oct 21, 2025
    4.0
    Has improved quite a bit but still a few disappointments here and there with staff. Need to work on better customer relations without the attitude, but that's only a few staff there. Management needs to figure that out

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 6651 E Tanque Verde Rd, Tucson?

The McDonald's location is open from 4:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

What are the drive-thru hours at this McDonald's location?

Drive-thru is available from 4:00 AM to 1:00 AM Monday through Thursday and Sunday, and is open 24 hours on Friday and Saturday.