Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported long wait times, rude staff, and frequent order mistakes.
Food Quality
Numerous reviews mentioned cold, undercooked, or poorly prepared food items.
Customer Experience
Several customers expressed dissatisfaction with the kiosk ordering system and lack of personal service.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for being dismissive or unprofessional.
Cleanliness Concerns
A few reviews highlighted cleanliness issues, including dirty conditions and food safety concerns.
BD
Bobby Denney
Dec 29, 2025
1.0
Supposed to be open 24 hours. Outside the drive thru line for 25 minutes no help
JG
Jim Gale
Dec 26, 2025
3.0
Typical McDonald's, in and out to use the bathroom and grab a lunch order to go...
MA
Maria Alnahas
Dec 24, 2025
5.0
I love your food sooooooo much
BS
Bradley Schwartz
Dec 15, 2025
1.0
Delivery order took an hour and half to tell me it's been cancelled. I knew ordering McDonald's delivery was a bad idea, yet I did it anyway, and now it's 11:07 and I've had no dinner yet. This may be among the most ill-advised things I've ever done in my life.
MW
Myra Whobrey
Nov 30, 2025
1.0
This place is Horrible, definitely starts with management. Managers are Super Rude and useless so why wouldn’t the rest of the staff be. Empty location yet I waited 30mins for 2 happy meals cause the staff was chatting. I got this “Curbside” for the convenience of pre-ordering to wait in my car: I had to go in and get my food which isn’t an issue but to be made feel like You interrupted social hour. There was someone in the drive thru who pulled up complaining of waiting to long for their pick up order as well and the manager on staffs response was “Oh I don’t know, I don’t even know what happened to the order”.