McDonald's

3.6
1737 reviews
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Business Details

5445 E Speedway Blvd, Tucson, AZ
85712, United States
(520) 323-7275
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5445 E Speedway Blvd, Tucson, AZ
85712, United States

Hours

Reviews

3.6
1,737 reviews
5 stars
681
4 stars
361
3 stars
299
2 stars
129
1 star
267

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times, particularly with the kiosk ordering system.

Food Quality

Numerous complaints about cold, undercooked, or incorrect food orders were noted, leading to dissatisfaction.

Staff Performance

While some employees received praise for their helpfulness and friendliness, others were criticized for being inattentive or dismissive.

Cleanliness

Some reviews highlighted cleanliness issues, including dirty conditions and food safety concerns.

Order Accuracy

Frequent mistakes with orders, including missing items and incorrect food, were a common theme in customer feedback.
  • AT
    Alexander Tjalas
    2 days ago
    5.0
    The manager Ray was absolutely terrific a little bit longer weight poisoning of the night, but he got me right on absolutely everything I ordered.
  • DP
    Daniel Post
    Nov 14, 2025
    1.0
    The drive-thru person was abrupt, rude, and just not nice in general. The iced coffee tasted burnt, and the breakfast burrito was hard, dried out, and not hot. It had clearly been sitting around for a while. Come on, McDonald's. You can definitely do better.
  • LL
    leitning17
    Nov 13, 2025
    2.0
    Used to be a day when drive through was convenient. Now a day or takes for ever and a day. Ridiculous. And sad.
  • JS
    James Sandy
    Nov 8, 2025
    2.0
    The service was descent at best. The food was terrible. I ordered 2 double cheeseburgers and a quarter pounder with cheese and twenty nuggets. All three of the burgers were severely over cooked and they didn't have all the toppings on the burgers. Both of the doubles had zero onions and pickles. The quarter pounder didn't have onion or ketchup and mustard. The nuggets were acceptable. The small fries were over salted. I've never been a fan of McDonald's but this experience just lost my business for good.
  • DO
    Derek Oman
    Oct 29, 2025
    2.0
    Being forced to order on a kiosk when I know my order can not be made on there. Just to then have to finish at front. The wait for food was very long. Understaffed. I go in the store for the customer service not a computer screen.
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 5445 E Speedway Blvd, Tucson?

Delivery is available every day from 6:00 AM to 11:30 PM.

Can I use the drive-through at this McDonald's location 24/7?

Yes, the drive-through is open 24 hours a day, 7 days a week.