Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,196 reviews
5 stars
413
4 stars
255
3 stars
201
2 stars
107
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are highly inconsistent, with reports of both friendly and rude staff, as well as issues with order accuracy.
Food Quality
Food quality is often criticized, with complaints about cold, burnt, or improperly prepared items, leading to dissatisfaction among customers.
Cleanliness
The cleanliness of the restaurant is a concern, with multiple reviews mentioning dirty tables and unsanitary conditions.
Pricing
Many customers feel that prices are too high for the quality of food and service provided, leading to frustration.
Management Issues
There are complaints about management practices, including poor communication and lack of customer care, which negatively impact the overall experience.
- LLleitning17Nov 26, 20255.0I have been here 3 times. Every time has been pick up at counter. One of the few McDonald's in the area that is clean and comfy and does not take forever to get your food. Drive through is usually pretty busy.
- BMBetsy MarshallNov 21, 20251.0Twice I've stood at the counter waiting for help with the app and twice I've been ignored. I get a hello and then I never see the person again. I'm never going back.
- GSGeorge SteinbergOct 25, 20252.0Tried to add a coffee before I paid and wanted to make me go back through the drive through. This location has always been terrible. It’s the ownership all of the Diaz locations are bad.
- SHShawn HillOct 17, 20255.0This mcdonalds night manager and crew on 10/16/25 11pm went above and beyond to help me when another mcdonalds messed up my order. I thought it was this store but they helped me figure it out and was polite and professional the whole time.
- LLLeroy LittleSep 16, 20253.0Honestly alright. Mediocre at best.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 5640 N Swan, Tucson?
McDonald's is open daily from 4:00 AM to 12:00 AM (midnight).
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 4:00 AM to 12:00 AM (midnight).
What time can I order delivery from this McDonald's?
Delivery is available daily from 5:00 AM to 11:30 PM.
What delivery and pickup services does McDonald's at this location offer?
They offer curbside pickup, delivery including same-day and no-contact delivery options.
What payment methods are accepted at McDonald's on N Swan?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I order food online from this McDonald's?
You can order online via their delivery website or through the McDonald's mobile apps available on iOS and Android.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru available for customer convenience.
Are there any nearby restaurants I can visit before or after McDonald's?
Yes, nearby you can visit El Cisne Restaurant, a Mexican and Latin American eatery.
What other services or stores are near McDonald's at 5640 N Swan?
Nearby are The UPS Store 2362 for printing and packing services, as well as Tucson Tree Care if you're interested in retail Christmas trees.
Are there any professional or community services close to McDonald's on N Swan?
Yes, nearby services include 3rd Decade (financial and community services), Law Matters (social services), and Petfinder Foundation (animal shelter charity).