Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and overall dissatisfaction with the taste.
Cleanliness
Several customers noted unsanitary conditions, including dirty dining areas and concerns about food safety.
Customer Experience
There were mixed feelings about the overall customer experience, with some praising friendly staff while others reported rudeness and lack of assistance.
CC
Cecilia
1 day ago
3.0
Been there 4 times since it reopened and they have gotten my order wrong twice. The employees are nice and are always good about remaking it. Wish that they had a soda machine that customers had access to as it was awkward to ask for a refill right after after telling them about my order being wrong.
DT
David Thomas
4 days ago
2.0
The food was good the surface was terrible took them 15 minutes plus to give me my food there was only like five people in there everything was beeping the self-ordering machines did not work
JB
Jesus Barraza
Jan 4, 2026
1.0
Placed a Mobile order for pickup in the drive thru. Waited 20 minuets in the drive thru and then they told me to park for my mobile order??? Lame
DC
Don Cunningham
Jan 4, 2026
1.0
Rude employee. I said excuse me. Was ignored. 2nd time she said no I can't. 3rd time she said what do you want. I feel mcdonalds customer service has declined over the past 20 years and there are alot more better options out there.
MH
Megan Hinds
Dec 20, 2025
1.0
If I could give zero stars I would. Fries were absolutely disgusting and the oil needed to be changed. The burger was crispy and burnt. You can tell the staff doesn’t care about quality or the customers.