McDonald's

3.5
1040 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9490 E Golf Links, Tucson, AZ
85730, United States

Hours

Reviews

3.5
1,028 reviews
5 stars
388
4 stars
200
3 stars
182
2 stars
73
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food served cold or poorly prepared.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, including hair in food.

Pricing

Customers frequently mentioned that prices are too high for the quality of food received, with some suggesting better value at other restaurants.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others complained about stale or poorly made items.
  • CC
    Courtney
    Nov 17, 2025
    1.0
    They always screw something up. Last time they put my value meal in my daughter's happy meal box and forgot her food completely. How does that screw up happen? The price has gone up and the service has plummeted
  • OO
    orcas
    Nov 5, 2025
    1.0
    Workers rude to me and get my order completely wrong
  • ZM
    Zachary Munoz
    Oct 15, 2025
    1.0
    Another McDonalds that advertises being open "24 hours" and not actually being open. Tried to go here at 1:50am only to find all the lights off. Whoever manages this site clearly don't care about any time or gas wasted to get their store. Really makes you wonder what else they lie about doesn't it?
  • SS
    Selena Sellers
    Oct 8, 2025
    1.0
    Management and staff are not so helpful along with the not having most items on the menu available. Tells you that it's not on the menu and makes you get a different order to spend more when what you really wanted was on menu.
  • SJ
    Saer Jabi
    Oct 6, 2025
    1.0
    I’ve noticed that every time I make a purchase from this store, there’s always something missing from my order. For example, if I buy two items, I only receive one, and if I buy three, I get two. Today I went to ask about the missing item, but the employee told me, “We don’t short customers.”

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's Tucson AZ location?

McDonald's is open 24 hours a day, 7 days a week at 9490 E Golf Links, Tucson, AZ 85730.

What are the drive-thru hours for McDonald's at 9490 E Golf Links?

The drive-thru is open 24/7, from 00:00 to 23:59 every day of the week.