Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food served cold or poorly prepared.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, including hair in food.
Pricing
Customers frequently mentioned that prices are too high for the quality of food received, with some suggesting better value at other restaurants.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about stale or poorly made items.
CC
Courtney
Nov 17, 2025
1.0
They always screw something up. Last time they put my value meal in my daughter's happy meal box and forgot her food completely. How does that screw up happen? The price has gone up and the service has plummeted
OO
orcas
Nov 5, 2025
1.0
Workers rude to me and get my order completely wrong
ZM
Zachary Munoz
Oct 15, 2025
1.0
Another McDonalds that advertises being open "24 hours" and not actually being open. Tried to go here at 1:50am only to find all the lights off. Whoever manages this site clearly don't care about any time or gas wasted to get their store. Really makes you wonder what else they lie about doesn't it?
SS
Selena Sellers
Oct 8, 2025
1.0
Management and staff are not so helpful along with the not having most items on the menu available. Tells you that it's not on the menu and makes you get a different order to spend more when what you really wanted was on menu.
SJ
Saer Jabi
Oct 6, 2025
1.0
I’ve noticed that every time I make a purchase from this store, there’s always something missing from my order. For example, if I buy two items, I only receive one, and if I buy three, I get two. Today I went to ask about the missing item, but the employee told me, “We don’t short customers.”