Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and dismissive behavior from staff, with many experiencing incorrect orders and poor customer service.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, poorly prepared items, and instances of food contamination.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices, feeling that the value for money has decreased significantly.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions, particularly regarding food preparation.
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Nick Nusbaum
Jan 3, 2026
1.0
Went through the drive through. The person didn’t say anything. Sat there for a couple min then said hi. Paid my food. Got it, while I was waiting the manager was giving me the food which she was very rude like I was inconveniencing her by asking her for a sauce. When I got home my food look like it got threw off a truck and run over. The fries were cold and soggy. Horrible service. When I called back they had attitude and now have to drive back and get a refund. I refuse to eat at a place that would allow something like that to be serviced to a customer.
MR
Moape Ravonu
Dec 30, 2025
5.0
Thank you, Susan, for always greeting me with a smile the moment I walk in and for checking on me to make sure I have everything I need. You truly make the dining experience enjoyable, and I really appreciate how clean and sanitary everything always is.
BT
Bill Tobin
Dec 1, 2025
5.0
The $5 meal is now $6. Thanks Trump, if there was anywhere you'd have some pull on lowering prices, it would be McDonald's....but no.
CN
Christoff N
Nov 26, 2025
1.0
Ordered from a screen. Spent almost $20 and this is a medium drink? 2 packets of ketchup and the burger is falling apart. Such a rip off.
CC
Courtney
Nov 17, 2025
1.0
They always screw something up. Last time they put my value meal in my daughter's happy meal box and forgot her food completely. How does that screw up happen? The price has gone up and the service has plummeted