Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and neglect.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold items and incorrect orders.
Order Accuracy
A significant number of customers noted frequent mistakes with their orders, both in the drive-thru and in-store.
Cleanliness
While some customers found the location clean, others reported dirty tables and restrooms.
Technology Issues
Customers expressed frustration with the ordering kiosks and app, citing difficulties and lack of assistance.
JD
Jacci Davis
3 days ago
3.0
Waited way too long last night! The app now says order anytime we'll make it as you get close!
I waited almost 20 minutes for a sandwich and there was only one car in front of me! I'm assuming I waited for their huge order because they were brought out at the same time and my sandwich was not hot and it was special order! Bummer!
RH
R Hyatt
Nov 7, 2025
1.0
Really McDonalds?? I ordered a sandwich with NO ONIONS and this is what you give me? What does no onions mean to you? To me, it means I threw a $9 sandwich away because I didn't have time to come back to have you do something a second time that should have been done right the first time.
ET
ervin thomas
Oct 31, 2025
1.0
I just ate one of the worst breakfast sandwiches (cold and the English muffin was like it had been cooked 2 days ago). Not friendly here to almost rude. No one acknowledges you only to take an order and money! Why is this even being allowed?!