Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service were mixed; some praised friendly staff while others reported rude interactions and poor customer service.
Food Quality
Many customers complained about cold or poorly prepared food, with specific mentions of cold fries and incorrect orders.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Cleanliness
Some customers noted cleanliness in the dining area, while others reported dirty tables and restrooms.
Drive-Thru Efficiency
The drive-thru service received mixed reviews, with some customers experiencing long wait times and others noting quick service.
JR
Jazmine Rodriguez
Dec 24, 2025
5.0
The person who gave us our McFlurries was really nice and friendly. Great service :)
BT
Bob Thomas
Dec 22, 2025
5.0
Excellent as always!
RL
Rivas Limbu
Dec 18, 2025
1.0
This mcdonalds lack customer service. Manager just stared at me when i walked in. Employees in street clothes sitting behind the counter chit chatting. Fries cold and nuggets tasted like they were sitting in heating cabinet for hours.
KN
Keith Hiking Nomad
Nov 28, 2025
5.0
Had the McDouble combo. The meal was freshly made with the fries, hamburger and the McNuggets. The person brought out the food to our table got us us some ketchup and knew my drink when I got a refill at the counter.
JD
Jacci Davis
Nov 21, 2025
3.0
Waited way too long last night! The app now says order anytime we'll make it as you get close!
I waited almost 20 minutes for a sandwich and there was only one car in front of me! I'm assuming I waited for their huge order because they were brought out at the same time and my sandwich was not hot and it was special order! Bummer!