McDonald's

3.4
1396 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8349 N Cortaro Rd, Tucson, AZ
85743, United States

Hours

Reviews

3.4
1,396 reviews
5 stars
508
4 stars
275
3 stars
221
2 stars
102
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor communication from staff.

Inconsistent Quality

Food quality varied significantly, with complaints about missing items, incorrect orders, and unsatisfactory meal preparation.

Cleanliness Concerns

Multiple reviews highlighted dirty dining areas and unsanitary conditions in the bathrooms.

Misleading Hours

Many customers noted that the location advertised as 24 hours was often closed or unresponsive during late hours.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
  • MS
    Maren Saffell
    Dec 23, 2025
    5.0
    Best service I've had at any drive thru. They asked me to pull around to wait for my food due to a mix up on the line. A gentleman brought it to us promptly and threw in an apple pie free of charge for the wait. When I mentioned i was missing my Dr pepper, he went and brought it to us, with another pie! He didn't want us fighting over the 1 pie he originally gave us🤭. You guys are great. We normally avoid the Cortaro area because it's so dang busy, especially during the holidays, but I will never forget this awesomeness! Thank you!
  • DD
    Daughter Daughter
    Dec 20, 2025
    2.0
    You know I just do not understand why McDonald's on the North side cannot install Spanish printouts in the kitchen! Every time I go to the Linda Vista/Thornydale location or come here to the Cortaro location (once in awhile) my order is Never correct!! When Hiring you should make sure that people can read and understand English that is excuse they give me Every single time my order is incorrect. I'm usually customizing my food because I like Mayo, I do not like mustard and pickles & when there's a good deal on the cheeseburgers I order w Out cheese. I guess I can't have it My way at McDonald's. 😡
  • CE
    Cailee Elsasser
    Dec 20, 2025
    1.0
    We went at 11:30 to this location that is supposed to be 24/7 and they told us they were closed at midnight and couldn't take our order
  • PE
    Patrick Egli
    Dec 15, 2025
    1.0
    This was never a good McD location and the latest visit was very poor. I recently ordered 2 quarter pounder with cheese as meals, 2 cheeseburger, a filet o fiah and 6 piece nuggets. I ordered via the app and, like every time before, the food was not ready and an additional wait time in their pickup section was needed. The order was then delivered to the car in the typical paper bag. When I got home to eat I realized the nuggets were missing, that was disappointing. The cheeseburgers were noticably small, like much smaller than I remember them and also they were smushed, as in crushed. Also the quarter pounder seemed smaller and the nuggets were missing. So regarding value for money this visits was terrible.
  • XX
    X “Brain” X
    Dec 13, 2025
    2.0
    If you're trying to order at the counter and pay cash you'll be waiting a long time. The also have the kiosks set up to not take orders unless you pay right there. There's other options in close proximity that have better customer service.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8349 N Cortaro Rd, Tucson?

McDonald's at 8349 N Cortaro Rd, Tucson is open 24 hours a day, 7 days a week.

Does McDonald's offer delivery services?

Yes, McDonald's offers delivery services daily from 5:00 AM to 10:50 PM.