McDonald's

3.4
3257 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 E Grant, Tucson, AZ
85719, United States

Hours

Reviews

3.4
3,257 reviews
5 stars
1,164
4 stars
575
3 stars
536
2 stars
275
1 star
707

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with rude staff and long wait times being common complaints.

Food Quality

Several reviews mentioned issues with food quality, including cold or overcooked items and incorrect orders.

Management Issues

Customers expressed dissatisfaction with management, citing a lack of accountability and poor handling of customer complaints.

Positive Staff Experiences

Despite the negative feedback, some customers highlighted individual staff members who provided excellent service and made their experience enjoyable.

Drive-Thru Efficiency

The drive-thru service was frequently criticized for being slow and inefficient, leading to frustration among customers.
  • JP
    James Prinkey
    2 days ago
    1.0
    Mcnuggets were old. Forgot my 1$ mcchicken.
  • BB
    Brennen Barrasso
    Dec 31, 2025
    1.0
    Why do I even eat here anymore? Horrible service. This encountered on 12/31/25 at 1:27a.m. The women that were working this night should be reprimanded for being incredibly rude with no CUSTOMER SERVICE skills at all.
  • EM
    Enrique Morales
    Dec 29, 2025
    3.0
    It's McDonald's
  • SC
    Sararose Compton
    Dec 29, 2025
    1.0
    I am a doordasher, they want us to come inside to pick up customer order but refuse to let us use the restroom. Staff says inside is closed but you want us to come inside. Great customer service
  • RR
    Robert
    Dec 22, 2025
    1.0
    Terrible management. Terrible supervisors.

Frequently Asked Questions About McDonald's

What are the 24/7 operating hours for McDonald's at 801 E Grant, Tucson?

McDonald's at 801 E Grant is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru, and what are its hours?

Yes, this McDonald's has a drive-thru that's open 24/7 every day of the week.