Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Food Quality
Several reviews mentioned issues with food quality, including cold or overcooked items and incorrect orders.
Management Issues
Customers expressed dissatisfaction with management, citing a lack of accountability and poor handling of customer complaints.
Positive Staff Experiences
Despite the negative feedback, some customers highlighted individual staff members who provided excellent service and made their experience enjoyable.
Drive-Thru Efficiency
The drive-thru service was frequently criticized for being slow and inefficient, leading to frustration among customers.
JP
James Prinkey
2 days ago
1.0
Mcnuggets were old. Forgot my 1$ mcchicken.
BB
Brennen Barrasso
Dec 31, 2025
1.0
Why do I even eat here anymore? Horrible service. This encountered on 12/31/25 at 1:27a.m. The women that were working this night should be reprimanded for being incredibly rude with no CUSTOMER SERVICE skills at all.
EM
Enrique Morales
Dec 29, 2025
3.0
It's McDonald's
SC
Sararose Compton
Dec 29, 2025
1.0
I am a doordasher, they want us to come inside to pick up customer order but refuse to let us use the restroom. Staff says inside is closed but you want us to come inside. Great customer service
What are the 24/7 operating hours for McDonald's at 801 E Grant, Tucson?
McDonald's at 801 E Grant is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, this McDonald's has a drive-thru that's open 24/7 every day of the week.
What delivery services are available at this McDonald's?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order food online from this McDonald's location?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple and Android.
What payment methods does McDonald's at 801 E Grant accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer free WiFi for customers?
Yes, free WiFi is available at this location.
Are there any places nearby McDonald's where I can get automotive services?
Yes, nearby automotive services include Firestone Complete Auto Care, American Automotive, European Service, and O'Reilly Auto Parts.
What nearby places can I visit for coffee or a café experience before or after dining at McDonald's?
Presta Coffee Roasters is a nearby coffee shop and café you can visit before or after your meal at McDonald's.
Are there convenient shopping options close to McDonald's at 801 E Grant?
Yes, nearby shopping options include two Dollar Tree stores, Rent-A-Center for furniture and electronics, and India Food & Gifts grocery store.
If I need a haircut near McDonald's, where can I go?
You can visit Headliners Barbershop or Al's Barber Shop, both located near this McDonald's location.