Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,682 reviews
5 stars
849
4 stars
420
3 stars
433
2 stars
252
1 star
728
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, with customers expressing frustration over the consistency of mistakes.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.
Service Speed
Customers experienced long wait times in both the drive-thru and dining area, often exceeding expectations for a fast-food restaurant.
Food Quality
Numerous reviews mentioned stale or poorly prepared food, with some customers reporting food that was cold or not fresh.
- DHDiane “horsewisper”Nov 15, 20251.0They can't seem to understand when you ask for some thing added or do not put on. The short Hispanic kid at the window was rude and unfriendly.
- LBLawrence BeerbowerNov 15, 20254.0I usually would post this place a straight 5. But this time they messed up the order and totally a falure to pay attention ro detail. When I went back up to inform them no bacon on my burger, which was requested the associate team member just grabed some bacon and put it on a to go plate. No apology and no offer to actually properly correct the order. I found the dituation callussed and sloppy customer service at best. They were more concerned about gossip than customer service. It also was not very busy. So really no reason for the behavior or failure to properly make the order.
- VQV QuinonesNov 8, 20251.0I ordered a frappe last night and there is what looks like pieces of a black straw ? I ate one peice and seen more in my drink
- SWShannon WestNov 7, 20251.0EMPLOYEES ARE RUDE AS HELL IM ORDERING AND CANT EVEN FINISH WHAT I AM SAYING BEFORE THEM INTERRUPTING ASKIING "ANYTHING ELSE" "WHAT ELSE" LIKE LET ME FINISH TALKING FIRST. THEN THERE WAS ABSOLUTELY ZERO PEOPLE IN THE DRIVE THRU YET STILL SAT AT SPEAKER 5 MINS BEFORE ANYONE ANSWERED JUST FOR THEM TO BE RUDE AND INTERRUPT AS IF RUSHING ME.
- LSLouis SianezOct 29, 20255.0I come to this McDonald's everyday and I get greeded with great group of employees they all work so hard you can't find great employees like them I give them a thumbs 👍🏻 and I never have to wait for my order keep up with the good work these employees do
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 5225 S Palo Verde, Tucson?
McDonald's is open for dine-in from 5:00 AM to 10:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:00 AM until midnight.
What are the delivery hours for McDonald's in Tucson?
Delivery is available Monday to Thursday and Sunday from 4:30 AM to 9:45 PM, and on Friday and Saturday from 4:30 AM to 10:45 PM.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at the McDonald's on S Palo Verde?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Can I place an order using a mobile app for this McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android, or use their online ordering link.
Does this McDonald's offer curbside pickup and no-contact delivery?
Yes, McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What coffee shops are near this McDonald's?
Arbuckle Coffee Roasters is a nearby coffee shop where customers can enjoy fresh coffee or smoothies before or after visiting McDonald's.
Are there other fast-food restaurants near McDonald's on S Palo Verde?
Yes, Arby's is nearby, offering another choice of fast-food sandwiches and meals.
Which hotels are located near this McDonald's location for visitors staying nearby?
Quality Inn and Suites Airport North and Travelodge by Wyndham Tucson Airport are nearby hotels, convenient for guests seeking a meal at McDonald's during their stay.