McDonald's

3.2
2690 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5225 S Palo Verde, Tucson, AZ
85706, United States

Hours

Reviews

3.2
2,690 reviews
5 stars
851
4 stars
422
3 stars
432
2 stars
254
1 star
731

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.

Cleanliness

Several reviews mentioned dirty tables and unsanitary conditions, particularly in the bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting stale items and poor preparation.

Long Wait Times

Multiple reviews indicated excessive wait times for orders, both in the drive-thru and inside the restaurant.
  • FL
    Frankie L
    Jan 4, 2026
    2.0
    No fraps in the morning?! Feels like inadequate managing of resources. Better off going to a Diaz owned McDonalds where their stuff works.
  • DC
    Dan Cook
    Dec 26, 2025
    1.0
    It was just closed for the night 🌉 that's all I got into a car accident lol in the Wash making a u turn
  • RA
    Reddit Sucks Ass
    Dec 13, 2025
    1.0
    $.25 a cent for sauce when I bought only chicken? Unreal
  • RD
    Randle Dean
    Dec 4, 2025
    4.0
    Grinch meal was good. Tea was colored water. Charging 3.00 more for Grinch meal verses big Mac meal
  • LB
    Lawrence Beerbower
    Nov 15, 2025
    4.0
    I usually would post this place a straight 5. But this time they messed up the order and totally a falure to pay attention ro detail. When I went back up to inform them no bacon on my burger, which was requested the associate team member just grabed some bacon and put it on a to go plate. No apology and no offer to actually properly correct the order. I found the dituation callussed and sloppy customer service at best. They were more concerned about gossip than customer service. It also was not very busy. So really no reason for the behavior or failure to properly make the order.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 5225 S Palo Verde, Tucson?

McDonald's is open for dine-in from 5:00 AM to 10:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 4:00 AM until midnight.