McDonald's

3.6
1970 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
540 W Valencia Rd, Tucson, AZ
85706, United States

Hours

Reviews

3.6
1,970 reviews
5 stars
821
4 stars
379
3 stars
312
2 stars
134
1 star
324

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and unprofessional behavior.

Food Quality

Many customers express dissatisfaction with food quality, citing cold items, incorrect orders, and poor preparation.

Service Speed

Service speed is inconsistent, with some customers noting fast service while others report long wait times and delays.

Cleanliness

Some locations are praised for cleanliness, while others are criticized for unsanitary conditions.

Ordering Experience

Customers have mixed feelings about the ordering process, with some preferring traditional ordering methods over kiosks, and issues with mobile ordering frequently reported.
  • EL
    Erik Lehmkuhl
    Nov 17, 2025
    4.0
    Always good service from staff. I did get panhandled to 3 times by 2 separate when I went through the drive through today which could definitely affect my choice to come back if its a recurring issue
  • RV
    Ramon Verdugo
    Oct 29, 2025
    5.0
    People there always great!
  • SR
    Sarah Rautio
    Oct 10, 2025
    5.0
    The staff here is amazing and helpful. They went above and beyond to help me and my kids during a time of need. The entire staff was so helpful they deserve praise.
  • KD
    Katie Desiree
    Sep 30, 2025
    1.0
    Workers that were on shift fonight are extremely awkward and rude while delivering the food to my children and they don't know how to make a Mc flurry. The bottom half of it was all ice cream
  • JD
    John Drake
    Sep 26, 2025
    2.0
    Foods cold when you receive it. No front end service. You'll stand there for 10 to 20 minutes before one of the staff notices you and asks if you been helped at all. Better locations than this one.

Frequently Asked Questions About McDonald's

What are the open hours for McDonald's at 540 W Valencia Rd, Tucson?

McDonald's at 540 W Valencia Rd, Tucson is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers drive-thru service 24 hours a day, 7 days a week.