Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some experiencing long wait times and rude staff, while others praised friendly and efficient service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others complained about cold or poorly prepared items.
Cleanliness
Several reviews highlighted cleanliness in the restaurant and restrooms, although some customers noted issues with the bathrooms.
Management Issues
Multiple reviews pointed out problems with management, including understaffing and poor customer service oversight.
ST
Spider Mike (Mike Troll)
Jan 1, 2026
3.0
Well now I feel like an idiot, the review I wrote was about the McDonald's at Grant and N 1st avenue and not the location, this McDonald's is not all that bad with cheerful people behind the counter
KB
Kimberly Baker
Jan 1, 2026
5.0
All the customer do a good job and it's not easy but everyone get through it and gets better
DD
Dawn Drenth
Dec 31, 2025
2.0
Fast food. Expensive as most.
AS
Andrew Stukey
Dec 15, 2025
5.0
I’ve shat on several other McDonalds for not making the McFlurry correctly (not mixing a damned thing, not using the machine to mix toppings), so I figured I’d give some praise to this one for finally doing it the correct and non-lazy way. I appreciate that someone went through the actual process: ice cream, then toppings, then mix, then ice cream then toppings and mix again. It’s really not that hard and your customers are paying enough for those minor extra steps. So thank you for being only one of a few McDonalds I’ve been to recently that actually do it correctly. You got 5 stars for just doing the basics, because your peers are so below par! Good on you
EA
Erik Ayala
Dec 10, 2025
2.0
Isn't McDonald's supposed to be a fast food restaurant? Sometimes you have to wait 10 mins to get someone to help you and 20 mins to get your food, they're always understaffed and underpaid, come on corporations you can do better!!!! Get more people and paid them better so you can improve your service.
Dec 17th. Still no changes, as a dasher it messes up our deliveries, in the app says "food is ready" in reality we haven't even been helped by the staff yet, then it takes them more than 8 mins to finish up.