McDonald's

3.7
2933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3310 E 22nd St, Tucson, AZ
85713, United States

Hours

Reviews

3.7
2,933 reviews
5 stars
1,196
4 stars
620
3 stars
497
2 stars
203
1 star
417

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several mentioning poor management and lack of professionalism.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and long wait times for food.

Cleanliness

Several customers expressed concerns about unsanitary conditions in the restaurant and restrooms.

Food Quality

Feedback indicated that food quality was inconsistent, with some items being served cold or poorly prepared.

Play Area

The children's play area received positive remarks, although some noted it was closed unexpectedly.
  • DC
    Dominic Cappadonia
    Nov 13, 2025
    1.0
    Decide to close early because they are lazy. Horribly ran location. Turn away orders already pre paid through the app. Zero stars if possible.
  • MD
    Michael Dreslinski
    Nov 7, 2025
    4.0
    Very popular location with fast service
  • JM
    J-Allen Mains
    Nov 6, 2025
    2.0
    The staff was rude lobby hours clearly state 10:00pm they shut the lobby early @ 8:45pm denying me service seecas how I was walking.
  • DC
    Denny Connor
    Nov 1, 2025
    2.0
    The food is still the same but the prices have gone through the roof. It's no longer a reasonable place for me to take my family.
  • SZ
    Selena Zaragoza
    Oct 11, 2025
    1.0
    I had another really bad experience at this McDonald’s today. I went through the drive-thru, and they charged me for the wrong order. I had to park, go inside, and ask for the correction, but the employee helping me was completely rude about it. I even asked for two extra sauces for the inconvenience, which they could have easily given for free, but instead, she charged me. On top of that, one of the workers had her shirt tied up from the back and was on her phone while near the food area — that’s just unsanitary. There were also people gagging in the food prep area, which was honestly concerning to see. What makes this worse is that this isn’t the first time I’ve had issues at this same location. On September 27, my order was messed up again. I remember that day clearly because it was my brother’s funeral, and I was just trying to grab coffee for my family. Thankfully, a manager fixed it that day, but the fact that it keeps happening shows the same problems are still going on. This location really needs better management, cleaner practices, and friendlier customer service. It’s disappointing to keep having negative experiences here

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3310 E 22nd St, Tucson?

The restaurant is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it extends to 11:00 PM.