McDonald's

3.5
1184 reviews
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Business Details

3315 N Swan, Tucson, AZ
85712, United States
(520) 881-0730
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3315 N Swan, Tucson, AZ
85712, United States

Hours

Reviews

3.5
1,184 reviews
5 stars
411
4 stars
236
3 stars
230
2 stars
105
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

There were mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness of certain menu items.

Customer Experience

While some customers appreciated friendly staff and good service, many expressed frustration over the lack of attention and organization, particularly during busy times.

Drive-Thru Efficiency

The drive-thru service was often criticized for being slow and inefficient, with customers waiting long periods for their orders.

Pricing Concerns

Several customers noted dissatisfaction with pricing, feeling that the cost of items was too high for the quality received.
  • AU
    Almalinda Ulate
    Nov 3, 2025
    1.0
    Me and my mother has always order our food form here. And McDonald's keep missing food items it's not okay and earlier today we order like always and we were missing a medium french fries so my mother went over there today to see if can get medium french fries.Because they forgot and I get there are always busy I get it,But today nov 3 my mother there and she got disrespected form one the employee there that is not right and we will never ever order there anymore so good luck to everyone and have a wonderful day
  • SG
    Skeezer the gamer115
    Oct 30, 2025
    1.0
    Super fast 😀 sike mc Donald hates to work.....
  • JB
    Justin Boucher
    Oct 29, 2025
    1.0
    Person with the pink hair couldn’t use the register. Was very rude sarcastic and unprofessional. Now I have low standards to begin with when it comes to these places but. C’mon.
  • DT
    De'Seanita Taylor
    Oct 29, 2025
    1.0
    I went to this location again because it is the closet to my house. They forgot my drinks and I was still waiting at the windows. The cashier asked me if I ordered a dr. Pepper i said coke. She took some time and handed me my drink. I get home and its a dr. Pepper. She was frustrated and just pained the already made drink off to me. I hate Dr. Pepper and I am pissed!
  • DT
    De'Seanita Taylor
    Oct 24, 2025
    3.0
    I waited for my food and they forgot my medium fries. I gave two toddlers so I dont want to go back out today. But, I can't get my frie because I dont have the original receipt. I was cleaning out my car while I waited and threw it out. I have a picture because I was showing my mother how much I paid before tossing the receipt. It's just a inconvenience to me because now I have to find something in the house to eat. Why is a medium frie such a big deal. Youguys messed up not me.
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Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 3315 N Swan, Tucson?

McDonald's is open daily from 5:00 AM to 10:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 4:00 AM to 1:00 AM.