McDonald's

3.4
3324 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4495 N Oracle Rd, Tucson, AZ
85705, United States

Hours

Reviews

3.4
3,324 reviews
5 stars
1,160
4 stars
627
3 stars
551
2 stars
290
1 star
696

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicated a pattern of rude and unhelpful staff interactions, contributing to a negative experience.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

There were complaints about cold food and poor preparation, with some customers finding hair in their meals.
  • RH
    Robert Hernandez
    6 days ago
    1.0
    If there was an award for messing up food and slow service I think they have won it I don’t recommend this location at all
  • SP
    stacey padgett
    6 days ago
    2.0
    The food wasn't good. I ordered a small strawberry shake and got a neopolitin, chocolate on the bottom, a little strawberry in the middle and vanilla on top. It was weird. The counter person didn't ask me what I'd like to order, instead she asked me if I was there for door dash. The smoothie machine and the late' machine were broken. Also, I showed her my code for the 20% discount on my app, but when we got the receipt, she hadn't entered the code, so no discount. I've really never been to a worse McDonald's. I won't be going back.
  • SU
    Steven Upchurch
    Dec 29, 2025
    3.0
    I don’t know what the difficulty is on these hours!!! Why it says 24 hours when it’s not!!! Sat in drive thru for 30 until they opened which is at 7am from what Ive noticed! Million dollar companies can’t fix their hours of operation! Google says 24hrs store says 7am…. Kinda stupid imo!!!!
  • DF
    delicate flower
    Dec 25, 2025
    1.0
    The worst McDonald's ever. It takes hours to get you're order. Not to mention they get your order wrong. And even still you have to wait almost an hour or two to get your damn burger or fries they themselves clearly forgot. Not to mention the staff here they're slow on purpose they prioritize others right in your face. And getting refills? Ha!! Good luck with that there's no fountain drink refills here you have to wait an hour just to get a refill that doesn't take that long over all 1 star if I could give it zero stars I would. I would definitely not recommend there's plenty more good McDonald's around here trust me
  • DT
    Drew Torres
    Dec 20, 2025
    1.0
    This location CONSISTENTLY forgets to put the fries and chicken nuggets in their meal deal combinations. I always find myself having to go back inside to have my order corrected by management.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 4495 N Oracle Rd, Tucson?

The drive-thru at McDonald's 4495 N Oracle Rd is open 24 hours every day, from 00:00 to 23:59.

When can I order delivery from this McDonald's location?

Delivery service is available from 4:00 AM to 10:45 PM Monday through Thursday and Sunday, and from 4:00 AM to 3:59 AM on Friday and Saturday.