McDonald's

3.4
3307 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4495 N Oracle Rd, Tucson, AZ
85705, United States

Hours

Reviews

3.4
3,307 reviews
5 stars
1,156
4 stars
621
3 stars
550
2 stars
291
1 star
689

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and restrooms.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, others reported issues such as stale items and poor preparation.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and inadequate staff training.
  • AA
    Akira
    2 days ago
    1.0
    Ordered a large fry for pickup thought it was going to be quick but instead it took 30 minutes and I had to leave since my lunch time was over. I don't recommend this spot since they are always in the back hitting blinkers
  • HF
    H F
    3 days ago
    1.0
    Asked for Big Macs to have no sauce for allergy related crap and of course these guys park me and still give me burgers with sauce. Sucks. I’m out $18 I’m out a dinner and my patience is getting dangerously low.
  • BB
    Brooke
    4 days ago
    1.0
    As I'm sitting here in the lobby . I noticed the employees behind the counter laughing as they were looking at me. Why would I ever come here again yeah the food was good but if I can help I will not come back. Now I hope the laugh was worth it.
  • LL
    Langi
    Nov 9, 2025
    1.0
    THE FOOD IS GOOD THE SERVICE IS ALWAYS SOOOOOO SLOW & THEY ALWAYS FORGET ITEMS IN YOUR ORDER! LITERALLY ALWAYS. AND IN THE MORNING THERE'S A SKINNY OLDER MAN THAT WEARS A VEST AND A BASEBALL CAP AND ALTHOUGH HE CAN BE POLITE, HE YELLS AT CUSTOMERS AND HE RUNS AROUND VERY VERY FRANTIC! HE'S NOT YELLING TO BE RUDE BUT U CAN TELL HE'S OVERWHELMED WITH HOW BUSY IT GETS. HE NEEDS TO LEARN TO MOVE QUICKLY WITHOUT FREAKING OUT BECAUSE HE'S TAKING IT OUT ON THE CUSTOMERS. I WAITED 25 MIN AT THE COUNTER FOR MY ORDER. ITS SAD BECAUSE THIS IS THE CLOSEST MCDONALD'S BUT THEIR SERVICE JUST REALLY NEEDS IMPROVEMENT.
  • FJ
    Famous James
    Oct 31, 2025
    1.0
    Ridiculous. They can't keep up with drive thru orders, have room for 3 cars to wait and have people sitting for 20 minutes waiting for their food while others can't even get in to place an order. Hey Corporate they need more staff at this location.. desperately! Update.. the food was wrong when it finally came. The manager was very nice about replacing everything and refunding the cost but by that point I was late for work and not in the mood to be anything but fed up and probably rude. Sorry Ms Manager, that's not usually me.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru at 4495 N Oracle Rd, Tucson?

The drive-thru at McDonald's 4495 N Oracle Rd is open 24 hours every day, from 00:00 to 23:59.

When can I order delivery from this McDonald's location?

Delivery service is available from 4:00 AM to 10:45 PM Monday through Thursday and Sunday, and from 4:00 AM to 3:59 AM on Friday and Saturday.