McDonald's

3.5
1904 reviews
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Business Details

2525 S Craycroft, Tucson, AZ
85711, United States
(520) 747-7670
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2525 S Craycroft, Tucson, AZ
85711, United States

Hours

Reviews

3.5
1,904 reviews
5 stars
708
4 stars
394
3 stars
316
2 stars
159
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru and at the counter.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently complained about slow service, with long wait times reported even during non-busy hours.

Food Quality

Several reviews mentioned cold or poorly prepared food, contributing to a negative dining experience.

Management Issues

Feedback indicated poor management practices, including lack of responsiveness to customer complaints and inadequate staff training.
  • JM
    Janeey Miranda
    Dec 14, 2025
    1.0
    Why is the drive thru girl so rude! So mean and unhappy with her life!! She sounds miserable why even hire someone like her makes all McDonald’s look bad!!
  • EE
    Eagle195
    Dec 10, 2025
    2.0
    Dec 10, 2025 approximately 6am, employee working drive thru, unprofessional and argumentative for what? I am spending money at this business and I get this kind of attitude? Unreal.
  • FG
    Fernando Gonzales
    Dec 9, 2025
    1.0
    We asked them to melt my cheese on my burger and the guy that came out said he would do it and the lady named Tanya was refusing to fix my order and I would like to get her fired from this franchise she was trying to argue with us and told us to go to to a different McDonald’s when all I wanted was for my cheeseburger to have no pickles like I asked and for the cheese to be melted. I do not recommended coming to this McDonald’s unless you want your food made completely wrong or if you want to argue with Tanya.
  • RL
    Ryan Lunsford
    Dec 6, 2025
    1.0
    Went to order online @ 920 am 5 biscuit sandwiches and 5 burritos and was told store could not take my order. There never busy so this is absolutely unacceptable. I will take my money elsewhere permanently. Lost customer. Update: rather then contact me in person an automated crap reply with crap link poped up. That crap dont fly with me. Dnt reply to my post unless your a real person and have real solutions like proper customer service.
  • LH
    luke hinesley
    Dec 4, 2025
    1.0
    They are abysmally slow. I got to the drive through and it took 5 minutes just for someone to respond. Beyond that I waited over another 10 minutes just for my food. There was no one else in line at all.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2525 S Craycroft, Tucson, AZ?

McDonald's is open daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when they close at midnight.

What are the drive-thru hours for this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and from 5:00 AM to midnight on Friday and Saturday.