McDonald's

3.5
1948 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3105 E Valencia, Tucson, AZ
85706, United States

Hours

Reviews

3.5
1,948 reviews
5 stars
697
4 stars
402
3 stars
332
2 stars
158
1 star
359

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprofessional staff behavior, and incorrect orders, leading to frustration.

Food Quality

While some customers praised the freshness and taste of the food, others complained about cold, old, or poorly prepared items.

Cleanliness

Mixed reviews on cleanliness; some noted the restaurant was clean, while others found tables and restrooms to be dirty.

Staff Attitude

Customer experiences varied widely, with some praising friendly staff while others reported rude and dismissive behavior.
  • AC
    Andrew Chagolla
    2 days ago
    1.0
    My Wife and I ordered the quarter pounder bundle from McDonald’s with two McChicken’s on the side come to find out when she ate a couple bites out of Her quarter pounder it was raw and when I looked to see my burger, it was also raw a little bit cooked, but still raw we tried calling the McDonald’s store. They told us there was nothing they can do about it unless we go and give them the food and we tried calling DoorDash, which is how we got our food delivered. They told us that we couldn’t do nothing because they didn’t have our credit card information so we’re stuck with no refund and having my wife that is pregnant hungry and with the upset stomach because she ate raw meat I have photos to prove it. This is just low for a billion dollar company to give a pregnant women raw meat and could not reimbursement whatsoever unless we go to the store and give them the food back. wow just wow
  • JS
    Jonathan Schade
    Jan 2, 2026
    1.0
    I have been patient with this McDonald's, going to them for almost a year since I've moved to Tucson. But today(Jan 2, 2026)is this the day the straw broke the camels' back. I ordered a Mcdonald's McValue McDouble meal with 4 piece chicken nugget, coke with EXTRA ice and the fries through the drive thru. I even ordered it ahead of time with the app. My order was placed as I was driving into the McDonald's parking lot via the app at 11:40 a.m. So let's recap. 1. Fries were soggy. -15 points 2. Nuggets were soggy and not crisp -15 points 3. My Coke did NOT have extra ice -20 points 4. The best part.....My McDouble came with no double, it was just a single hamburger instead of a McDouble. -50 And on top of that, I had to spend 12 minutes in the drive thru and ended up being late for work. Not Culvers long...but seriously. You are McDonald's. You are FAST FOOD. Who ever is the Franchisee needs to be stripped of their franchise. You suck. Do better. If you have to pay a $1 or $2 more per hour to get good help, fine I can accept that. But paying $15 an hour for this side show is awful, especially at lunch. I've NEVER had a fast experience at lunch or dinner at this McDonald's. EVER. I should make note that if you order breakfast here, make sure you only order something with a Sausage or Canadian Bacon...cause otherwise you will be waiting 15 minutes for it to be cooked. If you do that, you will be in and out in less then five minutes.
  • KR
    Kat Robey
    Dec 31, 2025
    5.0
    Exceptional service and care - particularly by Aristeo and Kelsey - thank you so much for your great service and tasty breakfast!!
  • JP
    Joseph P
    Dec 31, 2025
    2.0
    Check your order before leaving the drive thru, I was stuck at work with an order I didn't want. Shouldn't have to deal with an issue like this if the employees do their job correctly(mistakes happen i get it but as an employee you need to make sure it don't happen). Will forever now makes sure McDonald's hands me the correct food order even if it mean I gotta open the wrapper to makes sure McDonald's got my order correct.
  • SI
    Steven M. Milligan II
    Dec 7, 2025
    1.0
    if i could give it negative stars i could. evening manager was a complete arrogant individual. completely shut me out as i walked up to the register while she had a personal conversation. i waited patiently and calmly to pick up a delivery order for doordash. when she finally acknowledged me, she said “i’ll be with you” as if there was a long line and without asking me what i needed. then turned around and worked back of house leaving the front register completely unserviced as i stood there there for 10 minutes without a single look in my direction. then had a drive thru employee come talk to me at the dining register and give me my order.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 3105 E Valencia, Tucson?

McDonald's at 3105 E Valencia, Tucson is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, and on Fridays and Saturdays it remains open until 1:00 AM.