Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Staff Behavior
Feedback highlighted unprofessional and rude behavior from some staff members, including a manager, which negatively impacted customer experiences.
Cleanliness
While some customers noted cleanliness in the store, others reported dirty tables and unsanitary conditions.
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Positive Experiences
Despite the negative feedback, several customers praised the friendly morning crew and quick service during certain visits.
JM
Jessi Marshall
2 days ago
2.0
Cold freeze Colder attitudes very disappointed wouldn't recommend it to anybody
AM
Ashley Moreno
Nov 16, 2025
2.0
Every time I come through the drive-thru, I end up waiting over five minutes even when there are no cars ahead of me. If the staff isn’t busy taking orders, I don’t understand why customers are left waiting. I mentioned it to the younger girl at the window, and she just laughed it off, which felt unprofessional.
The only reason I’m giving 2 stars is because the older Black lady working today was fast and clearly picking up her coworkers slack. You need more employees like her. It’s a shame the rest of the crew doesn’t match her work ethic.
AB
Autumn B
Oct 31, 2025
1.0
Spoke with a manager yesterday about missing tickets on drinks, was told to come in to get them but it was late we asked if tomorrow was OK she said yes. We went the next morning,placed an app order too. Their systems were "down" but we told them in the ordering lane we placed mobile order and about the monopoly and she told us to just go to first window because the manager was there. We pull up she starts with "we're not taking any orders" in a nasty tone. (Josephina). She was at first window at 7:10AM yesterday. We explained to her the situation and she just says in nasty tone again.. basically arguing that they ran out. We weren't even rude they're stickers after all, however it was the fact that they told us to drive there and get them, wasting our time and then this unhinged "manager" starts trying to argue instead of appologizing for wasting out time that they don't have any. Adisteo was very understanding and nice tho. Glad he's the real store manager.
AA
Anonymous
Oct 30, 2025
1.0
Horrible manager.
MB
Mayra Balvastro
Sep 28, 2025
1.0
Hoy en la tarde fui a comprar una happy meal y pregunte si hablaban español y una señora negrita me hizo un genio y no me contesto y vino otro muchacho le dije que numeros de monitos tenían y la señora negrita gritaba que no tenían números los monitos y el muchacho me dijo los números que tenían y le pedí la happy meal, duro más de media hora para dármela y cuando me la dieron no era el número que le había pedido y fui y le dije y me contesto gritando la señora negrita que no había el número que les había pedido y el muchacho que me atendió ya me había dicho que si había el número que le pedí, pero solo por hablar español la señora negrita me atendió bien y me grito bien racista la señora...
What are the regular operating hours of McDonald's at 3105 E Valencia, Tucson?
McDonald's at 3105 E Valencia, Tucson is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM, and on Fridays and Saturdays it remains open until 1:00 AM.
Can I order delivery from McDonald's at this location?
Yes, delivery is available daily from 5:00 AM to 10:00 PM, with extended hours until midnight on Fridays and Saturdays.
What delivery services does McDonald's Tucson offer?
This McDonald's offers delivery, same-day delivery, and no-contact delivery services.
How can I place an order through McDonald's mobile app?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, accessible via links provided on their ordering page.
What payment options are accepted at McDonald's in Tucson?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service available during their drive-thru hours.
What nearby restaurants can I visit around McDonald's at 3105 E Valencia?
Nearby restaurants include Wendy's, Baggin's Gourmet Sandwiches, Sachiko Sushi, Tropical Smoothie Cafe, Losbetos, and Jimmy John's, offering a variety of dining options.
Are there any useful services near McDonald's for travelers or commuters?
Yes, nearby services include Baggins Valencia transportation, EVgo EV charging station, Circle K convenience store and gas station, and Hilton Garden Inn Tucson Airport hotel.
Where can I find financial services or banks near this McDonald's?
Vantage West Credit Union and Basf Corp financial service are located nearby for your banking and financial needs.