Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,462 reviews
5 stars
510
4 stars
339
3 stars
241
2 stars
131
1 star
241
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and issues with mobile and kiosk orders.
Food Quality
Food quality was inconsistent, with reports of cold, stale, or improperly prepared items, leading to dissatisfaction.
Staff Performance
While some employees received praise for their friendliness and helpfulness, others were criticized for their lack of professionalism and poor customer service.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
Management Concerns
Several reviews highlighted issues with management, particularly regarding employee behavior and customer service training.
- BCBianca Souza ChavesNov 15, 20254.0Good place to go with kids, they have a nice playground inside. But food is very expensive in my opinion.
- CGChanel GarciaNov 8, 20255.0I come to the drive thru at this location and every single time I come their staff is so nice!! Always in a great mood and friendly! I know how hard days can be and I’m happy to be greeted that way!
- LDLeroy DavisNov 8, 20255.0Had the restaurant pretty much to myself service was good I had the daily double it was at a good price and it was tasty
- BPBrynn PritchardNov 6, 20255.0Melinda is the sweetest employee I’ve met! Very informative and kind.
- BBBriana BuckOct 17, 20251.0I put off reviewing this place for a long time because it’s fast food and they all mess up. But this one has been consistently terrible in a way that has to be at least partially by choice. Their app switches to breakfast after 10 PM and has don’t so for over a year but they won’t give you breakfast if you order it. They’ll often shut down the restaurant randomly but not the app so you’ll drive all the way there to have to cancel and refund your order. Today was the final straw on my patience when I tried to place an order including free fries for free fries Friday. There was an app issue and the employees took one look at me when I walked in. “App order? Yeah we’re having issues you’ll get an automatic refund, place your order again.” Obviously my coupon was already used up when I tried to place it again and when I asked about that they said “I dunno call support.” It turns out McDonald’s has the single worst support system I’ve ever encountered. Online support was a buggy AI that got trapped in a logic loop of asking my name 3 times, phone support was no help at all and the first person I spoke to transferred me to delivery when I said the reason I hadn’t hung up was because I was waiting for the review he asked me to wait for. So I ended up speaking with three people and none of them could help me. All I wanted was my free fries. They’re the only thing that makes McDonald’s worth going to sometimes outside of breakfast considering how overpriced everything is without the food quality going up. They’re even the only location in Tucson that doesn’t have the bagel breakfast sandwiches or steak breakfast sandwiches. To be the only one has to be either McDonald’s themself shunning them or a particularly incompetent manager. If I ever go to McDonald’s again it won’t be this one.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 292 W McGee, Tucson?
McDonald's in Tucson is open daily from 5:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 5:00 AM to 10:45 PM.
Can I use the drive-through service and what are its hours?
Yes, the drive-through is open daily from 5:00 AM to 11:00 PM.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What online options are available to order from this McDonald's?
You can order online through their website, mobile apps for iOS and Android, or by using the McDonald's App available on the App Store and Google Play.
Does McDonald's offer any special services for pickup or delivery?
Yes, they offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
Where is McDonald's located in Tucson?
It is located at 292 W McGee, Tucson, AZ 85704, USA.
What nearby places could I visit before or after dining at McDonald's?
Nearby you can visit Meineke Car Care Center for automotive services, Famous Sam's Sports Grill for dining and sports bar, or 7-Eleven convenience store for quick shopping needs.
Are there other fast food or dining options near McDonald's?
Yes, nearby options include Arby's for American fast food and Little Caesars Pizza for pizza lovers.
What automotive services are available near McDonald's?
Near McDonald's, you have several automotive service providers including Pusch Ridge Automotive, Big Brand Tire & Service, Firestone Complete Auto Care, and Fletcher's Tire and Auto Service.